General Manager | Kalgoorlie

This is an outstanding opportunity for an experienced General Manager to take the reins of a well-established regional hospitality venue and make a genuine impact.
We're looking for a commercially minded hospitality leader who thrives in a hands-on environment, enjoys leading from the front, and knows how to balance exceptional guest experiences with strong business performance. If you're passionate about developing teams, driving operational excellence and taking ownership of a diverse venue, we'd love to hear from you.

The Opportunity:
Reporting directly to the owners, you'll have full responsibility for the day-to-day management of a busy hotel comprising accommodation, bar and restaurant operations. This is a true leadership role where you'll influence the performance of the business while creating a positive culture for both guests and employees.
You'll be supported by experienced ownership while enjoying the autonomy to make decisions, implement improvements and drive continuous success.

The Role:

• Lead the daily operations across accommodation, food & beverage and guest services.
• Inspire, coach and develop a diverse team to deliver exceptional customer experiences.
• Manage recruitment, onboarding, rostering, performance management and employee development.
• Drive financial performance through effective budgeting, labour management and cost control.
• Monitor key business metrics and identify opportunities to improve profitability and operational efficiency.
• Oversee payroll, reporting, accounts receivable and general administration.
• Ensure high standards of presentation, service delivery and guest satisfaction across all departments.
• Maintain compliance with liquor licensing, food safety, workplace health and safety and company policies.
• Build strong relationships with guests, suppliers and key stakeholders while professionally resolving issues when required.
• Work collaboratively with ownership to implement new initiatives and support the ongoing success of the venue.

About You:
You'll be an experienced hospitality professional who enjoys leading from the front and building high-performing teams. You understand the commercial drivers of a successful hotel and have the confidence to make decisions that positively influence both people and performance.
Ideally, you'll bring:

• Previous experience managing a hotel or multi-department hospitality venue.
• Strong leadership skills with experience coaching, mentoring and developing teams.
• Demonstrated financial and commercial acumen, including budgeting, wage control and operational reporting.
• Experience with hotel property management systems such as RMS (or similar), along with accounts receivable and financial administration.
• Outstanding organisational and communication skills.
• A hands-on management style with the ability to remain calm under pressure.
• Sound knowledge of workplace health and safety, liquor licensing and hospitality compliance.
• Current (or the ability to obtain) Approved Manager and RSA certification in Western Australia.
• Australian Citizenship or Permanent Residency.

What's In It For You?

• Competitive salary of $110 - $115k + super based on experience.
• Accommodation provided as part of the package.
• Full autonomy to lead and influence the direction of the venue.
• Supportive owners who value initiative and fresh ideas.
• Long-term career stability with opportunities for professional growth.
• The chance to lead a successful, established hospitality business where your contribution will be recognised and rewarded.

If you're ready to take ownership of a dynamic hotel operation and lead a team committed to delivering exceptional hospitality, we'd love to hear from you. Donna Quinn 0429 770 464.
For all opportunities please see www.hospoworld.com.au