Warranty Supervisor
JV RECRUITMENT ·www.jvrecruitment.com.au
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Warranty / Client Care Supervisor | Established Volume Builder
Location: South East Queensland (Gold Coast, Ipswich, Jimboomba & Western Corridors)
Work Type: Full-Time
Salary: $100k – $120k + Super + Fully Maintained Company Vehicle + Fuel Card + Expenses
Are you a trade-qualified professional or residential supervisor ready to step away from being fully on the tools?
We are an established, long-standing volume home builder delivering up to 200 high-quality residential homes each year across SEQ. Known for quality construction and strong client relationships, we are looking for an experienced Warranty / Client Care Supervisor to take full ownership of our post-handover customer journey.
The Opportunity
This is an autonomous, high-impact role focused on managing the warranty, maintenance, and aftercare phase for our homeowners. You will serve as the primary point of contact from practical completion through the end of warranty obligations, ensuring defects are rectified efficiently and customer satisfaction remains high.
Please note: A QBCC Site Supervisor Licence is NOT required for this position. We are prioritizing practical construction knowledge, strong organization, and exceptional customer service skills.
Key Responsibilities:
If you are a practical problem solver looking to step into a rewarding, customer-focused tradie or supervisor role, we want to hear from you.
Click APPLY NOW
Please apply via this Advert or through the ‘Submit your resume’ on the JV Website (https://www.jvrecruitment.com.au/submit-resume). Applications are only accepted via applying to this advert or through the JV Website - Phone applications will not be accepted or redirected.
Upon applying to this advert, you may receive an invitation from our Virtual Assistant Matilda. This will go through some of our core questions surrounding the role. Completion of this is highly advantageous in cementing your interest in the role.
What separates JV from other agencies?
Read our Google reviews from candidates and companies who work with us.
To register your interest please apply with a CURRENT CV via the online function.
By submitting an application for this position, you consent to your Personal Information being collected, held, used and disclosed by JV Recruitment.
For further information please refer to our privacy policy:
https://www.jvrecruitment.com.au/privacy-policy
Location: South East Queensland (Gold Coast, Ipswich, Jimboomba & Western Corridors)
Work Type: Full-Time
Salary: $100k – $120k + Super + Fully Maintained Company Vehicle + Fuel Card + Expenses
Are you a trade-qualified professional or residential supervisor ready to step away from being fully on the tools?
We are an established, long-standing volume home builder delivering up to 200 high-quality residential homes each year across SEQ. Known for quality construction and strong client relationships, we are looking for an experienced Warranty / Client Care Supervisor to take full ownership of our post-handover customer journey.
The Opportunity
This is an autonomous, high-impact role focused on managing the warranty, maintenance, and aftercare phase for our homeowners. You will serve as the primary point of contact from practical completion through the end of warranty obligations, ensuring defects are rectified efficiently and customer satisfaction remains high.
Please note: A QBCC Site Supervisor Licence is NOT required for this position. We are prioritizing practical construction knowledge, strong organization, and exceptional customer service skills.
Key Responsibilities:
- Defect & Maintenance Management: Inspect post-handover items, evaluate maintenance requests against construction standards/tolerances, and manage rectifications.
- Trade Coordination: Schedule, manage, and oversee sub-contractors and internal maintenance teams to ensure quality and timely resolution. (Small works will be completed by you if needed)
- Customer Care: Act as the face of the business post-handover, conducting on-site client inspections and maintaining transparent, empathetic communication.
- Schedule Ownership: Manage your daily itinerary, site visits, and administrative tasks with full autonomy across key build regions (Gold Coast, Ipswich, Jimboomba, and surrounding growth corridors).
- Trade Background: Strong hands-on residential construction knowledge (Carpentry or Multi-Trade background highly regarded).
- Warranty & Defect Experience: Proven track record in residential maintenance, defect inspection, or warranty supervision.
- Customer-Centric Mindset: Exceptional communication skills with the confidence to handle client inquiries professionally and resolve issues diplomatically.
- Standards & Quality Focus: Deep understanding of residential building standards, tolerances, and quality expectations.
- Organized & Autonomous: Outstanding time-management skills with the ability to run your own schedule and manage multiple priorities efficiently.
- Competitive Compensation: $100k – $120k Base + Super.
- Full Tool of Trade Package: Fully maintained company vehicle, fuel card, and business expenses covered.
- Autonomy & Ownership: Take genuine pride in owning outcomes and solving problems for homeowners without micro-management.
- Stability: Work with a highly respected, secure volume builder with a solid pipeline of work across South East Queensland.
If you are a practical problem solver looking to step into a rewarding, customer-focused tradie or supervisor role, we want to hear from you.
Click APPLY NOW
Please apply via this Advert or through the ‘Submit your resume’ on the JV Website (https://www.jvrecruitment.com.au/submit-resume). Applications are only accepted via applying to this advert or through the JV Website - Phone applications will not be accepted or redirected.
Upon applying to this advert, you may receive an invitation from our Virtual Assistant Matilda. This will go through some of our core questions surrounding the role. Completion of this is highly advantageous in cementing your interest in the role.
What separates JV from other agencies?
- We work to get you consistent, on-going work.
- We aim to set you up with longer-term opportunities as your experience with us grows.
- For those wanting it, we try to provide a pathway to permanent employment.
- We pay you weekly – and we're never late. This is something we pride ourselves on.
- Your safety is our everything. Our systems and procedures are second to none.
Read our Google reviews from candidates and companies who work with us.
To register your interest please apply with a CURRENT CV via the online function.
By submitting an application for this position, you consent to your Personal Information being collected, held, used and disclosed by JV Recruitment.
For further information please refer to our privacy policy:
https://www.jvrecruitment.com.au/privacy-policy
Frequently asked questions
Who is hiring for the Warranty Supervisor role?
JV RECRUITMENT is hiring for the Warranty Supervisor position, a Shazamme client. Apply directly on the employer's career site.
Where is the Warranty Supervisor job located?
The Warranty Supervisor role with JV RECRUITMENT is based in Brisbane, QLD, AU.
What does the Warranty Supervisor role pay?
JV RECRUITMENT lists the Warranty Supervisor role at AUD 100,000–120,000 per year.
Is the Warranty Supervisor role full-time or contract?
This is a full time position at JV RECRUITMENT.
What experience level is the Warranty Supervisor role?
The Warranty Supervisor position is aimed at mid-level candidates.
How do I apply for the Warranty Supervisor role at JV RECRUITMENT?
Apply directly on JV RECRUITMENT's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.