Organizational Change Management (OCM) Specialist

Location: Century Park East, CA (May work out of district offices throughout San Diego County as needed)

Schedule: Monday – Thursday onsite | 7:00 AM – 4:00 PM or 8:00 AM – 5:00 PM

Duration: 1-Year Contract

Pay Rate: $61-66/hour

Position Summary

The Organizational Change Management (OCM) Specialist plays a key role in supporting organizational transformation initiatives by helping employees successfully adopt new processes, systems, and behaviors across a variety of small and large-scale projects. This position focuses on driving stakeholder engagement, minimizing resistance, and ensuring organizational changes are effectively implemented and sustained.

Key Responsibilities

Change Management Support

• Support the design and execution of change management strategies and plans aligned with project objectives.
• Conduct change impact assessments to evaluate how initiatives affect people, processes, and business operations.
• Identify and analyze stakeholders to ensure engagement, alignment, and project success.
• Support the development and implementation of change readiness and adoption activities.

Communications & Training

• Develop and deliver clear, targeted communications to increase awareness and understanding of organizational changes.
• Coordinate and support training programs, training materials, and end-user readiness activities.
• Assist in creating communication and training deliverables that support successful adoption.

Stakeholder Engagement & Adoption

• Track and report on change adoption metrics, readiness assessments, and employee feedback.
• Identify potential resistance and assist in developing mitigation strategies.
• Collaborate with project managers, HR teams, and business leaders to integrate change management activities into project plans.
• Facilitate meetings, workshops, and stakeholder discussions as needed.

Required Qualifications

• Bachelor's degree in Business, Human Resources, Communications, Organizational Development, Project Management, or a related field.
• Minimum of 2–4 years of experience in Organizational Change Management, Human Resources, Communications, Project Management, or a related discipline.
• Solid understanding of change management principles, methodologies, and best practices.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written, verbal, and presentation skills.
• Strong organizational skills and attention to detail.

Preferred Qualifications

• Prosci Change Management Certification.
• Experience supporting business transformation, process improvement, or system implementation initiatives.
• Experience developing communications, training materials, and stakeholder engagement plans.

Desired Skills & Competencies

• Strong stakeholder management and relationship-building skills.
• Ability to influence and engage stakeholders at all levels of the organization.
• Self-starter with a proactive, results-oriented mindset.
• Adaptability and resilience in fast-paced, evolving environments.
• Strong situational awareness and understanding of organizational dynamics and human behavior.
• Ability to present technical and non-technical information to diverse audiences.
• Demonstrated professionalism and ability to effectively lead meetings and discussions.
• Strong problem-solving, communication, and collaboration skills.

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