Broker Support

Company

Our client is a well-established and highly regarded New Zealand insurance brokerage known for delivering tailored insurance and risk management solutions to businesses across the country. They pride themselves on building long term client relationships, investing in their people, and fostering a collaborative, supportive culture where professional development is encouraged.

Role

Working closely with experienced Broker, you will play a pivotal role in servicing a portfolio of commercial clients while ensuring all administrative and client servicing requirements are delivered to the highest standard.

Key responsibilities include:

• Building and maintaining strong relationships with clients and insurer partners
• Managing client files and maintaining accurate policy documentation
• Preparing new business, renewals, endorsements and policy alterations
• Producing renewal reports, proposals and other client documentation
• Managing premium collections and premium funding agreements.
• Negotiating policy terms with insurers on behalf of clients 
• Proactively managing insurance renewals to ensure seamless client service
• Working collaboratively with claims, broking and support teams to deliver outstanding client outcomes
• Keeping up to date with insurance legislation, industry developments and compliance requirements

Requirements

• Previous experience in client servicing, account management or administration
• Insurance broking experience is highly regarded but not essential
• Strong communication and relationship building skills
• Excellent attention to detail and organisational ability
• A proactive, self motivated approach with strong time management skills
• Intermediate Microsoft Office 365 skills
• New Zealand Certificate in Financial Services (Level 5), or currently working towards it, would be advantageous

Benefits

• Join a respected and growing New Zealand insurance brokerage
• Supportive and collaborative team environment
• Ongoing professional development and training
• Clear career progression into Broking roles
• Competitive salary package
• Opportunity to build long term relationships with commercial clients
• Work for a business that genuinely values its people and culture

Contact

If you're looking to further your career within the insurance industry and would like to have a confidential discussion, please contact Olivia Gill at Redpath Partners on 022 547 5090 or email olivia.gill@redpathpartners.com.