34.02
Mayday Recruitment ·www.maydayrecruitment.com
Apply directFuneral Director Assistant – Casual
Grafton, NSW
This role is ideal for someone who is compassionate, service-driven and comfortable working in a sensitive and meaningful environment. You will play an important role in supporting families during significant moments, while also assisting with after-hours transfers of deceased persons in sometimes challenging and confronting circumstances.
Working as part of an established and supportive local team, you will contribute to the delivery of professional funeral services to the Grafton community and surrounding areas.
The Role
Working closely with the local team, you will assist in the delivery of professional funeral services and the day-to-day operations of the business.
A key component of this position is participating in a rotating after-hours on-call roster, responding to requests from coronial services to transfer deceased persons.
All transfers are conducted in pairs, with comprehensive training and support provided.
Key responsibilities include:
- Providing compassionate and professional service to families, clients and internal stakeholders.
- Responding to after-hours callouts and assisting with transfers of deceased persons.
- Supporting funeral services and day-to-day operations at the location.
- Assisting with preparation, coordination and service delivery as required.
- Ensuring compliance with internal policies, procedures and quality standards.
- Maintaining a respectful, safe and professional approach when working with deceased persons.
- Contributing to a collaborative and supportive team environment.
- Supporting health, safety and wellbeing standards in the workplace.
Hours & On-Call Requirements
This is a casual opportunity with a strong focus on after-hours availability.
- Participate in a rotating fortnightly on-call roster (one week on, one week off).
- On-call hours are Monday to Sunday, 5:00pm – 8:00am.
- Be available to respond to callouts throughout your allocated on-call week, including overnight, weekends and public holidays.
- Additional casual shifts will be available to assist with funeral services as required.
Ideally, candidates will live in Grafton or the immediate surrounding area to support timely responses to callouts.
Training & Support
You will be supported through a structured onboarding process to help you build confidence and develop the skills required for the role.
- Initial onboarding and training will take place at the organisation's Morningside location over the first two weeks.
- A further two weeks of training and practical experience will follow.
- During your initial training, you will be paired with experienced team members.
- All transfers are completed in pairs, with additional senior support provided during your initial weeks.
About You
Essential:
- Experience in a service-focused environment or the ability and willingness to quickly learn.
- Full availability to participate in the rotating on-call roster, including overnight and weekend availability.
- Current unrestricted driver's licence.
- Ideally located in Grafton or surrounding areas.
- Comfortable working in circumstances involving death, grief and deceased persons.
- Strong communication skills with a calm, empathetic and professional approach.
- High attention to detail and the ability to follow instructions and procedures.
- Sensitivity and respect for diverse values, beliefs and cultural practices.
- Physically and psychologically fit to manage manual handling, challenging circumstances and the inherent requirements of the role.
Remuneration & Benefits
- $34.02 per hour + superannuation
All applicable penalty rates and allowances will be paid in accordance with the relevant employment arrangements.
Why Apply?
- Meaningful work supporting families and local communities.
- Competitive hourly rates with additional on-call allowances.
- Stable, long-term opportunity within an essential services industry.
- Supportive team culture and structured training provided.
- Opportunity to develop specialist skills and build a unique career within the funeral services industry.
If you are someone who values compassion, professionalism and service excellence, and you are comfortable with the unique challenges and responsibilities of this role, we'd love to hear from you.
Apply now or reach out to Mayday Recruitment for a confidential discussion.