Customer Service Representative
People2People AU SF ·www.people2people.com.au
Apply directAbout the Company
This organisation provides charter flight services across various sectors, including corporate, leisure, and cargo. They focus on tailored solutions to meet client needs, leveraging a global network of aircraft options.
About the role
As a Customer Service Representative, you will play a vital role in re-energising the cargo team. This position involves making outbound calls to a database, primarily engaging with male clients in a straightforward communication style. You will be responsible for ensuring clear communication and effective note-taking in the CRM system.
Key responsibilities
- Conduct outbound calls to a database of clients
- Engage with clients in a clear and concise manner
- Take detailed notes in the CRM system
- Support the cargo team in maintaining client relationships
- Adapt communication style to suit a predominantly male environment
Skills & experience
- Proven experience in customer service or call centre environments
- Strong capability in CRM systems and database management
- Demonstrated ability to communicate clearly and effectively
- Comfortable in a repetitive calling role
- Willingness to contribute positively to team dynamics
What’s in it for you
- Opportunity to make an immediate impact in the cargo team
- Gain experience in a fast-paced environment
- Develop skills in customer engagement and CRM systems
- Potential for extension based on performance
If this is of interest for you, please APPLY NOW and Lauren will be in touch.
Frequently asked questions
Who is hiring for the Customer Service Representative role?
People2People AU SF is hiring for the Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Representative job located?
The Customer Service Representative role with People2People AU SF is based in Sydney, AU.
Is the Customer Service Representative role full-time or contract?
This is a full time position at People2People AU SF.
What experience level is the Customer Service Representative role?
The Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the Customer Service Representative role at People2People AU SF?
Apply directly on People2People AU SF's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.