Service Advisor/Service Reception
Stellar Recruitment ·www.stellarrecruitment.com
Apply directService Advisor / Service Reception Whangārei
Join a busy, customer-focused automotive dealership and play a key role in delivering an outstanding service experience.
Our client is seeking a professional and motivated Service Advisor to join their successful aftersales team. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment and takes pride in delivering exceptional customer service.
As the link between customers and the workshop, you'll be responsible for ensuring service and repair requirements are communicated effectively, appointments are managed efficiently and customers remain informed throughout the entire service process.
What's on Offer?
- Competitive salary package
- Stable, full-time position
- Ongoing training and development opportunities
- Supportive team culture
- Modern dealership environment
- Genuine long-term career prospects within a growing organisation
- Welcome customers and manage service bookings
- Prepare repair orders and accurately capture customer requirements
- Liaise with technicians regarding servicing, repairs and vehicle progress
- Keep customers informed throughout the service process
- Obtain authorisation for additional work when required
- Prepare estimates, invoices and service documentation
- Coordinate workshop schedules to maximise efficiency
- Deliver exceptional customer service and build lasting relationships
- Assist with warranty and administration processes where required
- Promote additional products and services that add value to customers
- Previous experience as a Service Advisor, Service Receptionist or in a customer service role within the automotive industry
- Strong communication and relationship-building skills
- Highly organised with excellent attention to detail
- Able to multitask and work effectively in a busy environment
- Professional presentation and positive attitude
- Confident using computer systems and administrative processes
- Sound understanding of vehicle servicing and repairs is highly advantageous
This is a fantastic opportunity to join a well-established dealership group that values its people and understands the importance of delivering a first-class customer experience. If you're passionate about customer service, enjoy the automotive industry and want to build a rewarding career, we'd love to hear from you.
APPLY or contact Anél Viljoen on +64 21 339 238 or anel.v@stellarrecruitment.co.nz
#SCR-anel-viljoen
Frequently asked questions
Who is hiring for the Service Advisor/Service Reception role?
Stellar Recruitment is hiring for the Service Advisor/Service Reception position, a Shazamme client. Apply directly on the employer's career site.
Where is the Service Advisor/Service Reception job located?
The Service Advisor/Service Reception role with Stellar Recruitment is based in NZ - Whangarei, NZ.
What does the Service Advisor/Service Reception role pay?
Stellar Recruitment lists the Service Advisor/Service Reception role at NZD 65,000–70,000 per year.
Is the Service Advisor/Service Reception role full-time or contract?
This is a full time position at Stellar Recruitment.
What experience level is the Service Advisor/Service Reception role?
The Service Advisor/Service Reception position is aimed at mid-level candidates.
How do I apply for the Service Advisor/Service Reception role at Stellar Recruitment?
Apply directly on Stellar Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.