Senior People & Culture Coordinator (Service & Operations)

About the Organisation:

Our client is a large and highly respected national organisation with a significant multi-site workforce operating across Australia and New Zealand. Known for its commitment to operational excellence, continuous improvement, safety, quality, and people development, the organisation provides a fast-paced and collaborative environment where employees are supported to grow their careers while contributing to meaningful business outcomes.

With ongoing investment in people, systems, and workforce capability, the organisation is currently undertaking several people and technology initiatives designed to enhance operational performance and employee experience across the business.

About the Role:

Reporting to the Head of People Services and Operations, this newly elevated position has been created to provide critical operational support during a period of increased activity, workforce transformation, and organisational review.
As the Senior People & Culture Coordinator, you will play a key role in ensuring the smooth delivery of day-to-day HR operations across a large and diverse workforce. Working closely with leaders, employees, payroll, and the broader People & Culture team, you will provide accurate and timely support across the full employee lifecycle while helping maintain workforce compliance and data integrity.

Your responsibilities will include managing onboarding and offboarding processes, preparing employment contracts and workforce variation documentation, coordinating employee records and system updates, supporting probation and compliance activities, monitoring workforce data quality, and producing people-related reports and insights.

You will also contribute to HR technology and process improvement initiatives involving workforce management and employee systems, while supporting a workforce environment that includes labour mobility and work rights compliance requirements.

This is a highly visible role suited to a proactive HR operations professional who enjoys working in a dynamic environment, managing competing priorities, and delivering exceptional service to stakeholders.

About You:

You are an experienced HR Operations, People & Culture Coordination, Shared Services, or HR Advisor who thrives in fast-paced and high-volume operations environments.

You bring strong operational discipline, exceptional attention to detail, and a genuine commitment to providing outstanding employee experiences. You are comfortable working autonomously, have excellent organisational skills, and are confident partnering with stakeholders at all levels.

To be successful, you will ideally bring:

• 3+ years of experience within HR Operations, People & Culture, Shared Services, or workforce administration environments
• Demonstrated experience managing end-to-end employee lifecycle activities including onboarding, offboarding, contract administration, promotions, workforce movements, and employee records management
• Strong HR systems experience, ideally across enterprise people and workforce management platforms
• Advanced administration, reporting, and data management capability with strong attention to detail
• Experience producing workforce reports and analysing employee data trends, turnover, compliance, and workforce movements
• Knowledge of Australian employment legislation, National Employment Standards, Fair Work obligations, and workplace compliance requirements
• Exposure to visa management, work rights compliance, labour mobility programs, or similar workforce compliance environments will be highly regarded
• Strong stakeholder engagement and communication skills with the ability to build credibility and trust across the business
• A proactive, organised, and solutions-focused approach to work

Additional Requirements/Benefits:

• Initial contract opportunity of approx. 3 months with potential for extension or permanency
• Exposure to a large, complex, and nationally recognised organisation
• Opportunity to contribute to people systems transformation and process improvement initiatives
• Collaborative People & Culture team environment with experienced HR professionals
• Broad workforce exposure across operational, corporate, and frontline employee groups
• Onsite role with strong stakeholder interaction and business visibility
• Immediate commencement available

Why Apply?

This is an excellent opportunity to join a large and highly regarded employer at a time of significant people and systems activity. You will gain valuable exposure to complex workforce operations, work closely with experienced People & Culture leaders, and play an important role in supporting employees and leaders across the organisation.

If you enjoy HR operations, thrive in fast-paced environments, and take pride in delivering high-quality support, this role offers an opportunity to make an immediate impact while building your experience within a HR Shared Services/Operations team. 

How to Apply:

If you are confident that your experience reflects the above criteria, please apply online.

Should you have queries or would like to sense-check your alignment, please contact Matthew Saitta by email at matthew@tandempartners.com.au or call 02 8045 2923.

Tandem Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Ref: 4081529

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