Senior Representative, Medical Affairs Operations

Senior Representative, Medical Affairs Operations

Irvine, CA

Schedule: Standard Hours

Duration: 6-Month Contract

Pay: $25-30/hr (W2)



Our client is a top medical device company. They are seeking a detail-oriented Senior Representative to support physician training programs, documentation management, and HCP credentialing across their Medical Affairs function. This primarily onsite role sits within a fast-paced operations team and requires strong administrative, project coordination, and compliance orientation.



Essential Functions and Responsibilities

Physician Training Operations – Proactive Disease Management (50%)

• Own scheduling, coordination, and tracking of proctoring events and physician training activities across multiple stakeholders
• Manage training workflows from request intake through completion, ensuring timely execution and stakeholder alignment
• Reconcile training activities, documentation, and associated records for accuracy and completeness
• Serve as a central liaison between field teams, physician offices, and internal Medical Affairs partners
• Ensure all activities adhere to company policies, healthcare compliance standards, and audit readiness requirements

NCD Readiness & Documentation Management (30%)

• Partner with NCD Strategy leadership to ensure end-to-end processing of physician training and proctor sign-off documentation
• Maintain structured, audit-ready documentation within enterprise systems (e.g., SharePoint or equivalent platforms)
• Prepare, standardize, and organize records for AI-driven OCR workflows to enable scalable, high-quality data capture
• Conduct routine audits of new and historical records to ensure completeness, traceability, and regulatory alignment
• Identify and escalate documentation gaps or risks, enabling proactive remediation

Onsite Physician Training Support – Irvine (10%)

• Coordinate logistics for onsite training events, including materials, scheduling, and participant readiness
• Partner with field teams and internal stakeholders to ensure seamless execution of HCP education programs
• Troubleshoot real-time operational issues to maintain a high-quality training experience

HCP Credentialing & BioCard Management (5%)

• Support the HCP nomination and onboarding process in alignment with program requirements
• Maintain, update, and audit HCP BioCards and credentialing documentation
• Ensure physician profiles reflect current qualifications, affiliations, and training status

Operational Excellence (5%)

• Support cross-functional projects spanning Proctoring, Operations, and Physician Training/NCD
• Participate in process improvement efforts and workflow enhancements
• Execute ad hoc analyses and operational requests to support business priorities

Education and Experience

• Bachelor's degree in a related field such as Computer Science, Information Technology, or Healthcare Informatics
• 2+ years of experience in digital solutions, project management, or a similar role

Knowledge and Skills

• Strong administrative and organizational skills with attention to detail
• Proficiency in Microsoft Office Suite, particularly Microsoft Outlook
• Experience with Monday.com or other project management tools
• Excellent critical thinking skills with the ability to multitask across multiple concurrent projects
• Ability to work independently and as part of a team
• Strong written and verbal communication skills
• Comfortable supporting complex business processes in a regulated environment

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