Technology & Customer Insights Manager

Stellify ·stellify.shazamme.site

Location London
Work type Hybrid
Salary USD 60,000 / hour
Type Full time
Level Mid
Source Shazamme
Engineering Marketing
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Technology and Customer Insight Manager

London, hybrid | Permanent | £60,000

Our client is a fast-growing, app-led consumer brand with a national estate and a membership offer. They want one person to own marketing’s platforms, customer data and performance reporting, and to turn that data into decisions for the commercial team.

The role

  • Business owner of the marketing platforms (HubSpot and a lifecycle tool such as Iterable or Braze), including the roadmap, automation and integrations
  • Customer data, segmentation and exclusions, kept compliant with GDPR and PECR alongside Legal
  • Reporting and attribution covering campaigns, membership, app engagement and retention
  • Practical recommendations on CRM, pricing, membership and partnerships
  • The main marketing contact for Technology and Data, writing clear requirements for integrations and data flows
  • Documenting processes and controls so the knowledge sits with the team

You’ll bring

  • A background in marketing operations, CRM operations, marketing technology or customer insight
  • Hands-on experience of a platform such as Iterable, HubSpot, Salesforce Marketing Cloud, Braze or Klaviyo
  • Confidence with segmentation, lifecycle reporting and attribution
  • Experience of consent and data governance in a marketing setting
  • The ability to take a business ask and turn it into a spec technical teams can build from


Frequently asked questions

Who is hiring for the Technology & Customer Insights Manager role?
Stellify is hiring for the Technology & Customer Insights Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Technology & Customer Insights Manager job located?
The Technology & Customer Insights Manager role with Stellify is based in London, US. The role is hybrid-friendly.
Is the Technology & Customer Insights Manager role remote?
Yes — the Technology & Customer Insights Manager position at Stellify is hybrid. Candidates based in US are preferred.
What does the Technology & Customer Insights Manager role pay?
Stellify lists the Technology & Customer Insights Manager role at up to USD 60,000 per hour.
Is the Technology & Customer Insights Manager role full-time or contract?
This is a full time position at Stellify.
What experience level is the Technology & Customer Insights Manager role?
The Technology & Customer Insights Manager position is aimed at mid-level candidates.
How do I apply for the Technology & Customer Insights Manager role at Stellify?
Apply directly on Stellify's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct