Retail Account Manager

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
 

Title: Retail Account Manager

Location: Remote-US 
 
About Us:
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and the planet. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

 
Job Overview:
The Retail Account Manager is responsible for managing distribution partners and building organizational competency for the Compression Systems and Services division of Ingersoll Rand. The target customer segments are Retail and National Industrial Supply Accounts.? This customer base includes accounts like Tractor Supply, Northern Tool and Equipment, Grainger and NAPA. The Retail Account Manager is responsible for sales growth and business development activities with channel partners in the United States and Canada. Disciplines will include account management, marketing, tactical execution of strategic plan, organizational and analytical judgments specific to the sale of Compression Systems and Services products. Leading, inspiring, training and educating the channel partners is required to deliver upon the Ingersoll Rand brand promise. 
 
The ideal candidate will have a strong working knowledge of Retail and National Industrial Supply markets and specifically some of the key players in the industry. They will be able to seamlessly lead and manage the following groups: product manager, marketing teams, field sales leaders, and account managers. This candidate must be able to transition between creating a growth strategy with key decision makers at the corporate level to supporting the products (training, demo, solution selling) at the end-user level. 
 
Responsibilities:

• Responsible for the go forward strategy and sales growth of the assigned accounts.  

• Develop winning go-to-market strategies in alignment with growth and margin objectives, and take leadership to ensure execution of assigned accounts 

• Build channel capability, capacity and competency. Develop and foster talent, improve productivity and output on an ongoing basis.  

• Promote a collaborative environment through enhanced communication and engagement with marketing, operations, product management, regional channels and other stakeholders.  

• Capability to engage at all levels within an organization (internal/external), goal oriented, results driven, ability to manage and measure work, and build effective channel partnerships.  

• Utilize balanced judgment, business acumen and an understanding of customer requirements to manage strategic channel programs through business planning and sales and service coverage resulting in value creation for Industrial Technologies and selected channel partners.  

• Develop and deploy formal training for sales professionals (functional and technical product/application knowledge, business acumen to formal presentation/communication skills).  

• Coordinate with marketing or other business unit resources as necessary to resolve problems involving pricing, product application, product specifications, and warranties as required.  

• Responsible for the measurement of distributor performance and implementing distributor performance improvement programs for completes and services revenue.

• Collect and report trends and strategies of competitors to sales and management of channel partner and IR marketing group(s).

 
Requirements:

5+ years of experience in the Retail and National Industrial Supply sales business setting. 

 

Core Competencies:

• Channel Sales Expertise: Strong understanding of channel sales strategies, including managing partner networks, driving revenue growth, and achieving measurable results through collaboration. 

• Product and Market Knowledge: Expertise in pneumatics, compressors, and related accessories, with the ability to articulate the value proposition of products in customer terms. 

• Strategic Thinking and Planning: Ability to assess market opportunities, develop actionable strategies, and set specific, measurable goals to drive growth and profitability. 

• Customer-Centric Approach: Skilled at building strong relationships, understanding customer needs, and providing tailored solutions to ensure high satisfaction and repeat business. 

• Technical Proficiency: Proficient in providing technical support, troubleshooting product issues, and guiding customers through product selection, installation, and maintenance. 

• Strong Communication and Collaboration: Excellent interpersonal, negotiation, and persuasion skills to foster positive relationships with customers, vendors, and internal teams. 

• Time and Task Management: Highly organized with strong time management skills, ensuring timely execution of tasks while balancing multiple priorities effectively. 

• Business Acumen: High level of business and financial acumen, enabling informed decision-making and alignment with organizational goals. 

• Self-Motivation and Discipline: Demonstrates intrinsic motivation, a disciplined work style, and the ability to work independently while contributing as part of a team. 

• Technology Proficiency: Skilled in using Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook) and CRM tools like Salesforce to document and manage sales opportunities. 

 
Preferences:

• Bachelor’s degree in engineering, engineering technology, business or equivalent  

• Demonstrated hydraulic/pneumatic systems experience. 

• 10+ years of outside sales experience preferred. 

• Working knowledge of Salesforce and/or SAP 

 
Travel & Work Arrangements/Requirements:

• Flexible working location within the US, hybrid, or fully remote. Interested candidates should have access to a major airport for travel. 

• Regional travel within US and Canada to retail channel partner sites. Travel between 25% -50% 

 

Pay Range: 
The total pay range for this role, including incentive opportunities, is $150,000- $250,000. The pay range takes into account a wide range of factors that include a candidate’s skills; experience and training; licensure and certifications; and geographic location.   

What We Offer:

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Benefits of employment and include: 

• Medical and Prescription drug plans 

• Wellness and Chronic disease management programs 

• Dental, vision, life/AD&D insurance 

• Short- and Long-term disability 

• Health Savings Account 

• Flexible Spending Account 

• Parental Leave 

• Employee Assistance Program 

• Discount Program 

• Employee Stock Grant 

• 401k plan with a company match 

• State paid sick leave (if applicable) 

• 3 weeks of paid vacation and 11 paid holidays throughout the calendar year 

• Voluntary benefits include legal, accident, and critical illness protection 

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.


What We Offer

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.