Program Vendor Manager
Peoplebank ·www.peoplebank.com.au
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Join a leading Australian Utilities company on their major Customer Experience Transformation. The program is the biggest in the organisation, and one of the biggest in Melbourne right now. It's high-visibility seat, a role with real commercial influence, and there's a long runway on a multi-year program
Details:
Main responsibilities:
What they’re not after:
Please apply ASAP to be considered, no cover letter needed, Job ID BH272880
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
Details:
- 12 month contract + potential extensiosn
- Melbourne based, 3 - 4 days in office per week
- December 2026 start date
Main responsibilities:
- Manage the vendors
- Effectively be the PM managing the vendors for this program. This program is delivered through a lead delivery partner, a platform vendor and specialist vendors.
- Half the job is sourcing and contracting new vendors (running RFPs, working with business SMEs on what’s needed, assessing vendors, negotiating SOWs).
- The other half is governing existing vendors against contract: monthly KPIs, deliverable acceptance, the governance forum, and using contract remedies when a vendor underperforms.
- Program delivery leadership: planning, sequencing, dependencies, RAID, change control
- Vendor or contract management on a large tech-enabled transformation
- Hands-on drafting and negotiating SOWs: KPIs, acceptance terms, fixed price vs T&M
- Ran or led a formal competitive sourcing process (RFP)
- Built governance tools themselves: RACI, KPI frameworks, acceptance processes
- Billing or customer platform migration
- Power BI; strong analytical modelling
- Utilities or retail industry experience
What they’re not after:
- Pure procurement or category managers with no delivery background
- PMs who’ve never owned an SOW or run a sourcing process
- Anyone who needs direction. It’s an influencing role with no supervision.
Please apply ASAP to be considered, no cover letter needed, Job ID BH272880
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
Frequently asked questions
Who is hiring for the Program Vendor Manager role?
Peoplebank is hiring for the Program Vendor Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Program Vendor Manager job located?
The Program Vendor Manager role with Peoplebank is based in Melbourne, VIC, AU.
What does the Program Vendor Manager role pay?
Peoplebank lists the Program Vendor Manager role at AUD 800–1,000 per month.
Is the Program Vendor Manager role full-time or contract?
This is a full time position at Peoplebank.
What experience level is the Program Vendor Manager role?
The Program Vendor Manager position is aimed at mid-level candidates.
How do I apply for the Program Vendor Manager role at Peoplebank?
Apply directly on Peoplebank's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.