Customer Response Agent
Nesco Resource ·nescoresource.com
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Customer Response Agent
We’re hiring Customer Response Agent to join a real-time security monitoring team in Tulsa. In this role, you’ll monitor live surveillance feeds, analyze alerts, and take action to help protect people and property.
This is a focused, high-responsibility role ideal for individuals with strong attention to detail, the ability to stay alert overnight, and comfort working in a fast-paced, multi-screen environment.
Pay & Schedule
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We’re hiring Customer Response Agent to join a real-time security monitoring team in Tulsa. In this role, you’ll monitor live surveillance feeds, analyze alerts, and take action to help protect people and property.
This is a focused, high-responsibility role ideal for individuals with strong attention to detail, the ability to stay alert overnight, and comfort working in a fast-paced, multi-screen environment.
Pay & Schedule
- Pay: $17.50–$18.50/hour (depending on shift)
- Available Shifts:
2nd Shift: 1:30 PM - 10 PM
MidShift: 7:00 PM - 3:30 AM
3rd Shift: 10:00 PM - 6:30 AM
Must be able to work holidays and weekends - 100% On-site | (Tulsa, OK)
- 24/7 operation including weekends & holidays
- Monitor live CCTV / surveillance feeds in real time
- Identify suspicious activity or potential threats
- Respond to alerts quickly and follow security protocols
- Document and report incidents with accuracy
- Coordinate with security teams and law enforcement when needed
- Troubleshoot minor system or camera issues
- Stay up to date on security procedures and best practices
- Front Desk/Admin, Hotel/Night Audit, Banking, Customer service, loss prevention, corrections, or other roles that require strong attention to detail and monitoring customers and property in real-life situations
- Individuals who can stay focused and work independently
- Anyone comfortable managing multiple screens and alerts
- High school diploma or equivalent
- Strong attention to detail and situational awareness
- Basic computer skills
- Ability to work shifts consistently
- Bonus if you have any level of familiarity with CCTV, security systems, or alarm software (even if very minimal)
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Frequently asked questions
Who is hiring for the Customer Response Agent role?
Nesco Resource is hiring for the Customer Response Agent position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Response Agent job located?
The Customer Response Agent role with Nesco Resource is based in Tulsa, OK, US. The role is onsite-friendly.
Is the Customer Response Agent role remote?
Yes — the Customer Response Agent position at Nesco Resource is onsite. Candidates based in US are preferred.
What does the Customer Response Agent role pay?
Nesco Resource lists the Customer Response Agent role at USD 17–18 per hour.
Is the Customer Response Agent role full-time or contract?
This is a full time position at Nesco Resource.
What experience level is the Customer Response Agent role?
The Customer Response Agent position is aimed at mid-level candidates.
How do I apply for the Customer Response Agent role at Nesco Resource?
Apply directly on Nesco Resource's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.