Service Coordinator

Beaumont - Sydney ·www.beaumontpeople.com.au

Location Gold Coast, Queensland, Australia
Salary AUD 42 - 44 / hour
Type Full time
Level Mid
Source Shazamme
Charities
Apply direct
Key Responsibilities

Meal Coordination
  • Manage ordering, delivery, and storage of meals in line with demand and supplier agreements
  • Adjust meal services based on client needs
  • Review menu cycles and ensure cost effectiveness
Volunteer Coordination
  • Schedule and coordinate volunteers across delivery locations
  • Manage daily rosters for meal delivery, kitchen duties, and client support
  • Provide onboarding, training, and ongoing guidance to volunteers
  • Maintain positive team engagement and address any performance concerns
Client Services
  • Act as the first point of contact for client enquiries
  • Manage referrals, assess client needs, and coordinate service commencement
  • Conduct client onboarding and ensure understanding of services
  • Record and manage feedback, complaints, and resolutions appropriately
Compliance & Reporting
  • Ensure adherence to workplace health and safety standards
  • Maintain compliance with food safety and organisational policies
  • Prepare reports and contribute to regular service reviews
Administration
  • Maintain accurate client and volunteer records
  • Coordinate payments, receipts, and financial reconciliation
  • Manage volunteer screening and compliance requirements
About You

You will be a proactive and detail-oriented professional with a passion for community services.

Key Skills & Experience
  • Experience coordinating frontline services, ideally in a community or not-for-profit setting
  • Strong organisational and time management skills
  • Excellent communication and customer service abilities
  • Comfortable using CRM systems and general technology
  • Ability to work independently and manage competing priorities
  • Strong problem-solving, analytical, and decision-making skills
Desirable
  • Experience working with government-funded programs (e.g. aged care or disability services)
  • Previous experience working with volunteers
Requirements
  • Current Driver’s Licence
  • Willingness to travel as required
  • Ability to obtain and maintain a National Police Check or relevant screening clearance
 

Frequently asked questions

Who is hiring for the Service Coordinator role?
Beaumont - Sydney is hiring for the Service Coordinator position, a Shazamme client. Apply directly on the employer's career site.
Where is the Service Coordinator job located?
The Service Coordinator role with Beaumont - Sydney is based in Gold Coast, QLD, AU.
What does the Service Coordinator role pay?
Beaumont - Sydney lists the Service Coordinator role at AUD 42–44 per hour.
Is the Service Coordinator role full-time or contract?
This is a full time position at Beaumont - Sydney.
What experience level is the Service Coordinator role?
The Service Coordinator position is aimed at mid-level candidates.
How do I apply for the Service Coordinator role at Beaumont - Sydney?
Apply directly on Beaumont - Sydney's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct