Account Manager - Fully Remote

Kennedy Reid ·www.kennedyreid.com.au

Location Melbourne, Victoria, Australia
Work type Remote
Type Full time
Level Mid
Source Shazamme
Insurance
Apply direct
Join a growing insurance brokerage that is redefining how broking is delivered. We are seeking an experienced Insurance Broker / Account Executive to manage a portfolio of SME and commercial clients while enjoying the flexibility of a fully remote working environment. This role offers genuine autonomy, strong team support and the opportunity to build long-term client relationships without the daily commute.

The Role Reporting to a Senior Account Manager or Account Director, you will be responsible for the day-to-day management of a portfolio of SME and commercial clients, providing exceptional service and technical support across renewals, endorsements, claims and new business opportunities.

Key responsibilities include:
  • Managing renewals, endorsements, certificates of currency and policy amendments
  • Building strong relationships with clients, insurers and underwriters
  • Preparing submissions and negotiating terms with insurers
  • Identifying opportunities to grow existing client portfolios
  • Assisting with claims management and client advocacy
  • Supporting new business opportunities and referrals
  • Providing high-level customer service via phone, email and video meetings
  • Maintaining compliance and documentation standards
About You
  • Previous experience within an insurance broking role
  • Experience servicing SME, commercial or mid-market clients
  • Tier 1 Insurance Broking qualification (or close to completion)
  • Strong communication and relationship-building skills
  • Ability to work autonomously in a remote environment
  • Strong attention to detail and organisational skills
  • Client-focused mindset with a proactive approach to service
  • Comfortable using multiple insurance and CRM platforms
What's on Offer
  • Fully remote working arrangement
  • Competitive salary package
  • Supportive and collaborative team culture
  • Genuine career progression opportunities
  • Ongoing training and professional development
  • Exposure to a diverse portfolio of commercial clients
  • Autonomy to manage your day while being backed by an experienced broking team
This opportunity would suit a Broker, Account Executive or experienced Assistant Account Executive looking for greater flexibility without sacrificing career progression.
If interested please send a copy of your CV to James Gildea at  jamesg@kennedyreid.com.au.

Frequently asked questions

Who is hiring for the Account Manager - Fully Remote role?
Kennedy Reid is hiring for the Account Manager - Fully Remote position, a Shazamme client. Apply directly on the employer's career site.
Where is the Account Manager - Fully Remote job located?
The Account Manager - Fully Remote role with Kennedy Reid is based in Melbourne, VIC, AU. The role is remote-friendly.
Is the Account Manager - Fully Remote role remote?
Yes — the Account Manager - Fully Remote position at Kennedy Reid is remote. Candidates based in AU are preferred.
Is the Account Manager - Fully Remote role full-time or contract?
This is a full time position at Kennedy Reid.
What experience level is the Account Manager - Fully Remote role?
The Account Manager - Fully Remote position is aimed at mid-level candidates.
How do I apply for the Account Manager - Fully Remote role at Kennedy Reid?
Apply directly on Kennedy Reid's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct