Collections Officer - Late Arrears | Macquarie Park | 12 mth FTC
SB Recruitment ·www.sbrecruitment.com
Apply direct
The Company
Join a well established asset finance provider with a strong national presence, supporting customers across a broad range of consumer and commercial lending.
Working with well known brands, the business offers tailored finance solutions across vehicles, equipment and lifestyle assets. They’ve built a reputation for being practical, fair, and commercially minded, with a genuine focus on resolving accounts and driving outcomes.
Based in Macquarie Park, the team environment is down to earth, supportive, and well structured. With experienced leadership, modern systems, and consistent workflow, this is a business where you can settle in, perform, and build your career long term.
Benefits include:
This is a 12 month fixed term contract. Reporting to the Team Leader, you’ll manage a portfolio of late arrears accounts (30–120 days past due) across consumer and commercial asset finance. This is a role focused on proactive engagement, you will be working with customers to drive repayment outcomes and reduce delinquency across your portfolio.
Your responsibilities will include:
To be successful in this role, you will bring:
If you’re looking for a stable role with strong leadership, clear processes, and a supportive team environment, we’d love to hear from you.
Apply now via the link or contact Sarah Bolster on 02 9002 5001 for a confidential discussion.
Join a well established asset finance provider with a strong national presence, supporting customers across a broad range of consumer and commercial lending.
Working with well known brands, the business offers tailored finance solutions across vehicles, equipment and lifestyle assets. They’ve built a reputation for being practical, fair, and commercially minded, with a genuine focus on resolving accounts and driving outcomes.
Based in Macquarie Park, the team environment is down to earth, supportive, and well structured. With experienced leadership, modern systems, and consistent workflow, this is a business where you can settle in, perform, and build your career long term.
Benefits include:
- Hybrid working model – 3 days WFH
- Stable team with strong leadership and ongoing mentorship
- Regular team events and a genuinely supportive culture
- Ongoing training and development
- Employee wellbeing program
This is a 12 month fixed term contract. Reporting to the Team Leader, you’ll manage a portfolio of late arrears accounts (30–120 days past due) across consumer and commercial asset finance. This is a role focused on proactive engagement, you will be working with customers to drive repayment outcomes and reduce delinquency across your portfolio.
Your responsibilities will include:
- Managing a portfolio of overdue asset finance accounts which are up to 120 days in arrears
- Contacting customers to negotiate repayment arrangements and bring accounts back into order
- Conducting skip tracing to locate and re-engage customers
- Working towards individual and team KPIs across collections and contact rates
- Identifying accounts requiring escalation and following internal processes
To be successful in this role, you will bring:
- Minimum 2 years’ experience in collections, managing late arrears accounts (30+ days)
- Experience working in asset finance collections a distinct advantage
- Proven track record managing your own portfolio and working towards KPIs
- Strong negotiation and communication skills
- Confidence working in a high volume outbound environment
- Skip tracing experience and the ability to engage hard to reach customers
- A practical, solution focused approach to collections
If you’re looking for a stable role with strong leadership, clear processes, and a supportive team environment, we’d love to hear from you.
Apply now via the link or contact Sarah Bolster on 02 9002 5001 for a confidential discussion.
Frequently asked questions
Who is hiring for the Collections Officer - Late Arrears | Macquarie Park | 12 mth FTC role?
SB Recruitment is hiring for the Collections Officer - Late Arrears | Macquarie Park | 12 mth FTC position, a Shazamme client. Apply directly on the employer's career site.
Where is the Collections Officer - Late Arrears | Macquarie Park | 12 mth FTC job located?
The Collections Officer - Late Arrears | Macquarie Park | 12 mth FTC role with SB Recruitment is based in Sydney, NSW, AU. The role is remote-friendly.
Is the Collections Officer - Late Arrears | Macquarie Park | 12 mth FTC role remote?
Yes — the Collections Officer - Late Arrears | Macquarie Park | 12 mth FTC position at SB Recruitment is remote. Candidates based in AU are preferred.
Is the Collections Officer - Late Arrears | Macquarie Park | 12 mth FTC role full-time or contract?
This is a full time position at SB Recruitment.
What experience level is the Collections Officer - Late Arrears | Macquarie Park | 12 mth FTC role?
The Collections Officer - Late Arrears | Macquarie Park | 12 mth FTC position is aimed at mid-level candidates.
How do I apply for the Collections Officer - Late Arrears | Macquarie Park | 12 mth FTC role at SB Recruitment?
Apply directly on SB Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.