Senior Business Support Officer

Position: Business Support Officer
Location: Adelaide CBD
Start Date: ASAP - 3 Months
Capacity: Full-time Hours
Salary: ASO4 level 

About the Role  

We are seeking a highly organised and proactive Business Support Officer to provide high-level administrative and executive support within a fast-paced executive environment. This role requires a motivated professional who can manage competing priorities, maintain exceptional attention to detail, and build strong relationships across a diverse range of stakeholders.
 
The successful candidate will provide specialised administrative services, support executive decision-making processes, coordinate correspondence and documentation, and contribute to continuous improvement initiatives. This position offers the opportunity to work closely with senior leadership while playing a key role in enhancing business operations and service delivery.

Key Responsibilities

• Coordinate and manage correspondence, including receipt, registration, processing, follow-up, dispatch, and records management.
• Prepare, review, and coordinate briefing papers, reports, meeting documentation, and executive communications.
• Assess correspondence and enquiries, providing recommendations and liaising with key stakeholders to ensure timely resolution.
• Conduct research, analysis, and provide advice to support the development of programs, projects, policies, systems, and services.
• Identify opportunities for process improvement and implement initiatives that enhance efficiency and stakeholder outcomes.
• Maintain accurate records and ensure compliance with established procedures and governance requirements.
• Provide day-to-day leadership, mentoring, guidance, and support to administrative staff as required.
• Contribute to the development and implementation of business processes, policies, and procedures.
• Support a collaborative team environment while managing high workloads and tight deadlines.

To be successful in this role, you will demonstrate:

• Proven experience providing high-level administrative or executive support.
• Exceptional written and verbal communication skills, including editing and document preparation.
• Strong organisational skills with the ability to manage multiple priorities and meet demanding deadlines.
• Excellent problem-solving and analytical capabilities with a proactive, solution-focused approach.
• High attention to detail and a commitment to delivering quality outcomes.
• Experience handling confidential and sensitive information with discretion and professionalism.
• The ability to work independently while contributing positively to a team environment.
• Resilience, adaptability, and a willingness to learn and respond to changing business needs.
• Strong stakeholder engagement and relationship management skills.

Requirements:

• Proficiency in MS Office, with advanced Excel and PowerPoint skills
• Certificate or Diploma in Business Administration (or related field)
• Extensive administrative experience with a customer service orientation
• Must have prior State Government experience

If you're an organised, detail-oriented professional ready to contribute to a dynamic government team, apply now!