Customer Experience Representative – Domestic

Allied OneSource - Direct ·www.alliedonesource.com

Location St. Charles, MO, United States
Type Full time
Level Mid
Source Shazamme
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We are looking for a customer-focused professional who enjoys helping clients, processing orders, and supporting day-to-day operations in a manufacturing environment. This full-time, onsite opportunity in the northwest St. Louis metro area works Monday–Friday from 8:00am–4:30pm and is ideal for someone with strong organizational skills and manufacturing-related customer service experience who wants to grow within a dynamic organization. The Domestic Customer Experience Representative will work closely with customers handling catalog orders, product inquiries, and account support in a collaborative and fast-paced setting.

Key Responsibilities

  • Process catalog orders and assist customers with product selection and order support
  • Respond to customer inquiries regarding products, pricing, order updates, and account information
  • Coordinate internally with production, purchasing, and sales teams to ensure accurate order fulfillment
  • Maintain detailed customer records and ensure timely follow-up on requests and concerns

Qualifications

  • 2+ years of customer service experience in a manufacturing, industrial, or technical environment
  • Strong computer and data entry skills with proficiency in Microsoft Office
  • Ability to navigate product catalogs and identify correct parts or materials
  • Professional communication skills with strong attention to detail and organization
Salary: $42,000+

Frequently asked questions

Who is hiring for the Customer Experience Representative – Domestic role?
Allied OneSource - Direct is hiring for the Customer Experience Representative – Domestic position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Experience Representative – Domestic job located?
The Customer Experience Representative – Domestic role with Allied OneSource - Direct is based in St. Charles, MO, US.
Is the Customer Experience Representative – Domestic role full-time or contract?
This is a full time position at Allied OneSource - Direct.
What experience level is the Customer Experience Representative – Domestic role?
The Customer Experience Representative – Domestic position is aimed at mid-level candidates.
How do I apply for the Customer Experience Representative – Domestic role at Allied OneSource - Direct?
Apply directly on Allied OneSource - Direct's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
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