Bilingual Customer Service Representative
MtTalent ·www.mttalent.ca
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Bilingual Customer Service Representative (FR/EN)
Location: Markham/Richmond Hill, ON
Salary Range: $28-$30 Per hour + Full Benefits
Who Are We?
We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved.
Why Are We Looking for You?
We are proud to support our esteemed client in hiring a Bilingual Customer Service Representative for an exciting opportunity in the Markham / Richmond Hill area.
This is an excellent opportunity for a customer service professional who thrives in a fast-paced environment, enjoys being part of a collaborative team, and is comfortable working in a hands-on industrial setting - not a traditional quiet office environment. If you enjoy variety in your day, solving customer problems, and being part of a hardworking team that keeps operations moving, this could be a fantastic fit.
What’s In It for You?
#MT1
Location: Markham/Richmond Hill, ON
Salary Range: $28-$30 Per hour + Full Benefits
Who Are We?
We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved.
Why Are We Looking for You?
We are proud to support our esteemed client in hiring a Bilingual Customer Service Representative for an exciting opportunity in the Markham / Richmond Hill area.
This is an excellent opportunity for a customer service professional who thrives in a fast-paced environment, enjoys being part of a collaborative team, and is comfortable working in a hands-on industrial setting - not a traditional quiet office environment. If you enjoy variety in your day, solving customer problems, and being part of a hardworking team that keeps operations moving, this could be a fantastic fit.
What’s In It for You?
- $28–$30 per hour
- Full-time permanent position (40 hours/week)
- Fantastic company-paid benefits package Excellent vision coverage and strong overall healthcare plan
- 2 weeks vacation
- Stable long-term opportunity with a well-established company
- Collaborative team environment with strong support
- Opportunity to work in a dynamic, fast-paced setting where no two days look exactly the same
- Provide bilingual customer service support in English and French via phone, email, and in-person interactions
- Support customers with inquiries, orders, product information, and issue resolution
- Process orders accurately and efficiently within internal systems
- Work closely with internal teams including operations, warehouse, and logistics to ensure smooth customer experience
- Assist with shipping documentation, packing slips, and customer order coordination
- Handle walk-in customer and driver interactions professionally and efficiently
- Help resolve service issues, delivery concerns, and order discrepancies
- Maintain accurate records, notes, and customer communications
- Support the broader team with additional administrative and customer support duties as needed
- Fully bilingual in English and French (written and verbal)
- 2+ years of customer service, inside sales support, or order desk experience
- Comfortable working in an industrial, warehouse, manufacturing, or distribution environment
- Strong team-player mentality with a willingness to jump in where needed
- Professional communication skills with the ability to manage different personality types
- Strong organizational skills and attention to detail
- Experience with ERP or CRM systems is an asset (Dynamics 365 experience is a plus)
- Ability to thrive in a fast-paced, hands-on environment
#MT1
Frequently asked questions
Who is hiring for the Bilingual Customer Service Representative role?
MtTalent is hiring for the Bilingual Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Bilingual Customer Service Representative job located?
The Bilingual Customer Service Representative role with MtTalent is based in Markham, CA.
Is the Bilingual Customer Service Representative role full-time or contract?
This is a full time position at MtTalent.
What experience level is the Bilingual Customer Service Representative role?
The Bilingual Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the Bilingual Customer Service Representative role at MtTalent?
Apply directly on MtTalent's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.