Funeral Director's Assistant (Malaga WA) Casual

Mayday is partnering with a respected organisation within the funeral services sector to recruit Funeral Director Assistants (FDAs). This role is ideal for someone who is compassionate, service-driven, adaptable, and comfortable working in a sensitive and meaningful environment supporting families during important moments in their lives.
As a 24-hour operation, this position offers varied and meaningful work across funeral services, transfers, and day-to-day support functions. This is a casual opportunity with a strong potential for permanent opportunities for the right individual.
The Role
Working closely with the local team, you will support all aspects of funeral operations, with a strong focus on transfers, service delivery, and client support. This is a multi-skilled role where no two days are the same, and you’ll be supported with structured training and buddy programs from day one.
Key responsibilities include:

• Assisting with funeral services and supporting families with professionalism and compassion
• Conducting transfers and collections from hospitals, nursing homes, private residences, coronial environments, and other locations during business hours and occasionally after hours.
• Attending and completing collections from coronial facilities as required as part of transfer duties
• Supporting viewings and assisting with preparation and handling requirements as needed
• Assisting with cleaning and preparation of spaces between services
• Ensuring compliance with workplace procedures, health and safety standards, and quality expectations
• Supporting a collaborative, respectful, and professional team culture

About You
Essential:

• Full unrestricted driver’s licence
• Full availability across weekdays, with flexibility for after-hours work where required
• Comfortable working in circumstances involving death and grief
• Comfortable undertaking transfer work including collections from hospitals, nursing homes, and coronial environments
• Ability to manage the emotional aspects of transfer work, including exposure to sensitive situations and deceased persons
• Strong communication skills with a calm, empathetic, and professional approach
• Physically fit and capable of manual handling requirements
• Reliable, adaptable, and comfortable working within a 24-hour operational environment
• Ability to commit to a minimum of 4–5 days per week

Desirable:

• Previous experience in funeral services, healthcare, aged care, community services, or other people-focused industries
• Experience in customer-facing or emotionally sensitive environments
• Availability for optional weekend after-hours work

What’s On Offer?

• Competitive hourly rate
• Casual opportunity with potential for permanent employment
• Structured onboarding with monthly inductions
• 4 weeks of buddy training across both funeral services and transfers
• Full-time training hours during the first 4 weeks in the office and on the road with experienced team members
• Buddy support with senior FDAs across transfers and funeral services until comfortable working independently
• Opportunity to develop a unique and rewarding career within an essential services industry
• Supportive team environment with established processes and mentoring
• On-site parking available
• Optional overtime opportunities

If you are someone who values compassion, professionalism, teamwork, and meaningful work within the community, we’d love to hear from you.
Apply now or reach out to Mayday Recruitment for a confidential discussion.