Coffee Field Service Engineer

A fast-growing refreshment provider is expanding and has created a new opportunity for an experienced Coffee Field Service Engineer to join their team. They are looking for someone based in the Newcastle upon Tyne, Durham or Sunderland Region. The role offers a competitive basic salary of up to £38k, with additional bonus company car with personal usage, full door to door payments, 33 days holiday and much more. You’ll also have the chance to work with some of the most recognisable high‑street chains, carrying out servicing and repairs on a range of commercial coffee machines. This position has been created due to continued regional growth, and the company is known for offering genuine long‑term progression. As a respected name in the industry, you will receive exceptional training, ongoing upskilling programmes, and strong support for career development.

Responsibilities of Coffee Field Service Engineer

• Install, commission, and set up coffee equipment to the highest standards to ensure a smooth and positive customer experience.
• Carry out planned preventative maintenance across a wide range of coffee equipment to maintain reliability and performance.
• Respond to reactive breakdowns and complete repairs with a strong focus on achieving first‑time fixes.
• Perform electrical safety checks, including safe isolation, in line with company procedures and safety regulations.
• Provide operator training to customers on correct usage and cleaning procedures to improve equipment longevity and user confidence.

Benefits of Coffee Field Service Engineer

• Hands-on experience as a Coffee Field Service Engineer, ideally with a background repairing coffee or vending machines, however we will also consider applications from other electrical and mechanical industries such as catering equipment, white goods and gaming.
• Strong Electrical and Mechanical background.
• Familiarity with brands like Cimbali, WMF, Coffetek, and Evoca is a plus.
• Problem-solving mindset with excellent attention to detail.
• Confident communicator, capable of explaining technical information to customers in clear terms.
• Relevant technical qualifications in electrical, mechanical, or engineering fields are advantageous.
• A valid, clean UK driving license is essential.

Benefits of Coffee Field Service Engineer

• Earn up to £38,000 per annum, plus opportunities for overtime.
• On average £3,000 a year bonus
• 33 days of annual leave
• Company Vehicle with personal usage
• Full Door to Door to payments
• Ongoing training and development to keep your skills sharp and up to date with multiple training rooms across UK.

If you’re an experienced Coffee Field Service Engineer with a passion for delivering quality work and exceptional customer service, we’d love to hear from you. Apply now and take your career to the next level!