Principal Epic Credentialed Trainer
Talent Groups ·www.talentgroups.com
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Duration: 6 months to start
Job Description:
Job Summary:
The Epic Willow Principal Trainer serves as the primary instructional designer and training environment builder for the organization's Epic Willow pharmacy application. This role is responsible for achieving an in-depth understanding of pharmacy software modules, hospital policies, and operational workflows to create tailored learning pathways for clinical and non-clinical users. The Principal Trainer develops environment and, manages the Epic Master Training (MST) environment, and manages the Credentialed Trainer (CT) program to support go-lives, upgrades, and optimization initiatives.
Key Responsibilities:
Curriculum & Content Development:
Certifications (Required):
Job Description:
Job Summary:
The Epic Willow Principal Trainer serves as the primary instructional designer and training environment builder for the organization's Epic Willow pharmacy application. This role is responsible for achieving an in-depth understanding of pharmacy software modules, hospital policies, and operational workflows to create tailored learning pathways for clinical and non-clinical users. The Principal Trainer develops environment and, manages the Epic Master Training (MST) environment, and manages the Credentialed Trainer (CT) program to support go-lives, upgrades, and optimization initiatives.
Key Responsibilities:
Curriculum & Content Development:
- Design and develop comprehensive training programs and learning pathways tailored to various pharmacy roles (Inpatient, Ambulatory, and Technicians) using adult learning principles.
- Create instructional materials, including structured lesson plans, training manuals, quick-start guides, tip sheets, and interactive e-learning modules.
- Review and update curriculum regularly to ensure training documentation matches current system build and actual clinical workflows.
- Build, configure, and maintain the Epic Master Training (MST) environment to ensure it accurately mirrors the live production environment.
- Refresh and test patient data within the training environment, creating simulated clinical and medication-dispensing scenarios.
- Troubleshoot complex environment issues and rebuild training patients or records following system upgrades or code fixes.
- Lead and manage the Credentialed Trainer (CT) program, including training, mentoring, and evaluating CTs to ensure classroom instruction quality.
- Coordinate training schedules and course logistics alongside training leadership and application project managers.
- Conduct high-level training classes for super-users, pharmacy managers, and provider groups as necessary.
- Partner with Epic Willow Application Analysts to understand system design changes and identify areas where end-user competence can be improved.
- Analyze end-user performance data and support tickets to design targeted refresher courses or workflow optimizations.
- Participate in system upgrade reviews, testing new application enhancements and developing implementation training plans.
Certifications (Required):
- Willow Inpatient Principal Trainer
- Willow Ambulatory Principal Trainer
- Training Environment Build (TED)
- Willow Inventory
- Specialty Pharmacy
- Articulate for eLearning development
Frequently asked questions
Who is hiring for the Principal Epic Credentialed Trainer role?
Talent Groups is hiring for the Principal Epic Credentialed Trainer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Principal Epic Credentialed Trainer job located?
The Principal Epic Credentialed Trainer role with Talent Groups is based in Philadelphia, PA, US. The role is onsite-friendly.
Is the Principal Epic Credentialed Trainer role remote?
Yes — the Principal Epic Credentialed Trainer position at Talent Groups is onsite. Candidates based in US are preferred.
What does the Principal Epic Credentialed Trainer role pay?
Talent Groups lists the Principal Epic Credentialed Trainer role at USD 68–78 per hour.
Is the Principal Epic Credentialed Trainer role full-time or contract?
This is a full time position at Talent Groups.
What experience level is the Principal Epic Credentialed Trainer role?
The Principal Epic Credentialed Trainer position is aimed at principal-level candidates.
How do I apply for the Principal Epic Credentialed Trainer role at Talent Groups?
Apply directly on Talent Groups's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.