Commercial Energy Customer Service Representative

JobSquad V2 ·www.thejobsquad.com

Location Reston, VA, United States of America
Work type Remote
Salary USD 16 / hour
Type Full time
Level Mid
Source Shazamme
Design Customer Success HR & People
Apply direct
The JobSquad Solutions Team is currently looking for a Commercial Energy Customer Service Representative  to work at a company located in the Jackson, MI area but it's a remote position!

Job Title
 
Commercial Energy Customer Service Representative 
Position Location
 
Remote
 
Pay/hours for position
 
Payrate: $16/hr
 
Shift:  Full Time: Monday–Friday
Available shifts (Eastern Standard Time):
8:00 AM – 5:00 PM EST
8:30 AM – 5:30 PM EST
9:00 AM – 6:00 PM EST
Requirements of position
 
Skills and Qualifications: 
  1. High school diploma or equivalent required
  2. Proficiency with Microsoft Office programs, including Word and Excel
  3. Strong communication and customer service skills
  4. Excellent attention to detail and organizational abilities
  5. Strong analytical and problem-solving skills
  6. Ability to multitask and work independently or as part of a team
  7. Typing speed of 45–50 WPM required
  8. Previous customer service, administrative, or data processing experience 
  9. Must successfully complete all pre-employment screenings.
 
Responsibilities of position
 
Responsibilities: 
  1. Review and process energy efficiency applications for accuracy and eligibility
  2. Provide inbound and outbound customer support via phone and online chat
  3. Assist customers, homeowners, and contractors with application questions and troubleshooting
  4. Perform high-volume data entry and back-office processing
  5. Maintain productivity and quality standards in a fast-paced environment
  6. Analyze information, resolve issues, and recommend solutions
  7. Communicate professionally with customers and team members
Overview:
We are seeking detail-oriented and customer-focused individuals to join our Energy Efficiency Operations team. In this fully remote role, team members support customers and program participants through application processing, customer service, and administrative support within a fast-paced, paperless environment.
Responsibilities include reviewing and processing energy efficiency applications, assisting customers via phone and online communication, troubleshooting application requirements, and ensuring accurate and timely completion of work. This position is ideal for candidates who thrive in repetitive processing environments while maintaining strong attention to detail and productivity standards. Apply today or send your resume directly for review to aconklin@thejobsquad.com, with the email title Energy CSR!

 
 
 

The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion. 
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Frequently asked questions

Who is hiring for the Commercial Energy Customer Service Representative role?
JobSquad V2 is hiring for the Commercial Energy Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Commercial Energy Customer Service Representative job located?
The Commercial Energy Customer Service Representative role with JobSquad V2 is based in Reston, US. The role is remote-friendly.
Is the Commercial Energy Customer Service Representative role remote?
Yes — the Commercial Energy Customer Service Representative position at JobSquad V2 is remote. Candidates based in US are preferred.
What does the Commercial Energy Customer Service Representative role pay?
JobSquad V2 lists the Commercial Energy Customer Service Representative role at up to USD 16 per hour.
Is the Commercial Energy Customer Service Representative role full-time or contract?
This is a full time position at JobSquad V2.
What experience level is the Commercial Energy Customer Service Representative role?
The Commercial Energy Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the Commercial Energy Customer Service Representative role at JobSquad V2?
Apply directly on JobSquad V2's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct