Solutions Engineer
Thryve Talent ·www.thryvetalent.com
Apply directAbout the Role
We're a B2B tech company scaling rapidly and looking for a German-speaking Solutions Engineer to deepen our technical capacity with customers. This is a high-ownership, high-context role — not ticket-closing, not pure coding. You'll be the person who actually goes deep, figures out what's broken (and why), and makes complex integrations work end-to-end.
If you thrive at the intersection of technical depth and customer trust, read on.
What You'll Own
Sales Enablement — Partner with the sales team to provide deep technical consultation, scope deals accurately, and build credibility with senior stakeholders from day one.
Customer Onboarding — Take full ownership of technical onboarding: system integration, data transformation, trade partner communication, and go-live testing.
Expansion & Support — Maintain customer outcomes post-launch. Diagnose and resolve technical issues, own error resolution, and close the loop between customer feedback and product improvement.
What Success Looks Like
30 days: You understand our product architecture, value proposition, and customer segments. You're independently resolving L1 issues.
3 months: You've mastered our transformation pipeline and system interactions end-to-end. You're starting to challenge assumptions and improve existing processes.
1 year: You're rebuilding core processes from first principles and directly influencing the product roadmap through customer insight.
Who You Are
- Gritty — You persist through complexity and ambiguity without losing momentum.
- Curious — You don't stop at "it works" or "it's broken." You trace data flows, ask sharp questions, and uncover the why beneath messy customer problems.
- Agentic — You push through inertia and take initiative without waiting to be directed.
- Technically solid — You're comfortable with backend systems, APIs, and data transformations. You can read and reason about code, even if you're not writing it all day.
- Customer-facing — You've navigated rooms with 5+ senior stakeholders and know how to build trust quickly.
Requirements
- German at B2/C1 or above (most of our customer base is German-speaking)
- Experience in a technical, customer-facing role — forward deployed engineering, technical implementation, solutions consulting, or similar
- Able to do real discovery work when integration requirements are unclear — strong conceptual and abstraction skills
- Based in Berlin or open to relocating; hybrid/remote considered for exceptional candidates within ±2h of CET
This Role is NOT for You If...
- You're not a German speaker
- You prefer pure execution over discovery and diagnosis
- You're looking for a role that's either purely technical or purely commercial — this requires both, deeply
Key Metrics You'll Be Measured On
- Onboarding completion time
- Trade request go-live time
- Support request resolution time
Frequently asked questions
Who is hiring for the Solutions Engineer role?
Thryve Talent is hiring for the Solutions Engineer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Solutions Engineer job located?
The Solutions Engineer role with Thryve Talent is based in DE.
Is the Solutions Engineer role full-time or contract?
This is a full time position at Thryve Talent.
What experience level is the Solutions Engineer role?
The Solutions Engineer position is aimed at mid-level candidates.
How do I apply for the Solutions Engineer role at Thryve Talent?
Apply directly on Thryve Talent's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.