Branch Administrator - S.A.

About the Company
Our client is a globally recognised specialist in the supply of high-quality air compressors and engineered compressed air solutions. With an established network of branches across Australia, they have built a strong reputation servicing industrial, OEM, mining, and aftermarket sectors. Known for their commitment to quality, reliability, and customer service, they continue to experience growth across the Australian market.

About the Role
An exciting opportunity exists for a Branch Administrator to join the Adelaide team and play a key role in supporting service and sales operations across South Australia.
This position is ideal for someone with experience in a service-based environment such as automotive, forklift, heavy equipment, machinery, or a similar industry where ongoing maintenance and servicing are critical to customer operations. You will be a proactive and organised professional who enjoys working with customers, managing multiple priorities, and ensuring exceptional service delivery.
Working closely with the service and sales teams, you will coordinate customer maintenance schedules, support service operations, and provide vital administrative assistance to ensure the branch runs efficiently.

Key Responsibilities

• Coordinate scheduled servicing, repairs, and preventative maintenance activities for customers across South Australia.
• Maintain regular contact with customers to ensure equipment service requirements are met.
• Raise and manage job cards and service documentation.
• Respond to customer enquiries and provide outstanding customer support.
• Prepare and issue quotations for service work and spare parts.
• Coordinate spare parts orders and availability.
• Process invoices and ensure accurate record keeping.
• Maintain service schedules and customer information.
• Provide general administrative support to the branch as required.
• Ensure all documentation is completed accurately and in a timely manner.

Skills and Experience
To be successful in this role, you will possess:

• Previous experience in an administration, service coordination, or customer support role.
• Excellent written and verbal communication skills.
• Strong organisational skills with exceptional attention to detail.
• Proficiency with Microsoft Office applications.
• The ability to manage multiple tasks and priorities effectively.
• A customer-focused approach with a commitment to delivering high-quality service.
• The ability to work independently and take initiative.
• Full Australian working rights.

Experience within automotive, forklift, industrial equipment, machinery, trades, or service-based industries will be highly regarded.
Technicians looking to transition into an administrative and customer service-focused position are also encouraged to apply.

Benefits

• Join a secure and growing global organisation.
• Opportunity to develop your career within a respected industry leader.
• Diverse and varied role with genuine responsibility.
• Supportive team environment.
• Ongoing training and development opportunities.
• Stable, long-term career prospects.

How to Apply
If you are an organised and customer-focused professional looking for your next career opportunity, we would love to hear from you.
Apply today by clicking on the Apply Now button and attaching a copy of your resume quoting reference number 70566TH. All applications will be treated with strict confidentiality.