Client Services Executive - Personal Lines Insurance
FRS Recruitment ·www.frsrecruitment.com
Apply directThe Client Services Executive will handle inbound and outbound calls with existing/prospective clients, focusing on home and motor policy renewals, mid-term adjustments, claim and general policy queries.
Key Responsibilities
- Client Engagement: Engage with clients regarding their home and motor policy renewals, and/or any queries in relation to their policy.
- Sales & Servicing: Provide quotations for motor, home, marine, and travel insurance; advise on any mid-term alterations; handle claims queries and ensure timely premium payments.
- Target Achievement: Meet renewal and new business targets, while identifying cross-selling opportunities for other product lines.
- Portfolio Management: Take full responsibility for your portfolio, delivering exceptional service and building strong client relationships.
- Compliance: Adhere to Central Bank regulations and company policies at all times.
- Cooperation: Work closely with internal teams and insurers to deliver efficient, accurate outcomes for clients.
What we are looking for
We are seeking a motivated and client-focused individual with a proven track record in Personal Lines insurance. If you are passionate about delivering outstanding customer service and enjoy working in a collaborative environment, we would love to hear from you.
Skills & Qualities:
- Minimum 2 years’ experience in Personal Lines insurance (home/motor focused preferred).
- Strong knowledge of the Irish Personal Lines market.
- Excellent communication skills and a client-centric approach.
- APA min/CIP
- Proficiency in Relay/Applied Systems is a distinct advantage.
- Ability to work both independently and as part of a team.
- Well-organised with strong attention to detail and ability to manage deadlines.
Why Apply?
- Reputation & Stability: Be part of a well-established business with over five decades of industry expertise.
- Professional Growth: We support ongoing development through CPD and certification pathways.
- Collaborative Environment: Work with a dynamic and supportive team that values your contributions.
- Client-Centric Values: Join a company committed to delivering top-tier customer service and building lasting client relationships.
What's on offer:
- Competitive Salary & bonus structure for meeting targets
- Flexible working hours
- Modern office facilities
- Free parking
- Pension (after successful completion of probation)
- Education support (after successful completion of probation)
- Hybrid working (after successful completion of probation)
Frequently asked questions
Who is hiring for the Client Services Executive - Personal Lines Insurance role?
FRS Recruitment is hiring for the Client Services Executive - Personal Lines Insurance position, a Shazamme client. Apply directly on the employer's career site.
Where is the Client Services Executive - Personal Lines Insurance job located?
The Client Services Executive - Personal Lines Insurance role with FRS Recruitment is based in Dublin North, IE.
What does the Client Services Executive - Personal Lines Insurance role pay?
FRS Recruitment lists the Client Services Executive - Personal Lines Insurance role at EUR 30,000–45,000 per year.
Is the Client Services Executive - Personal Lines Insurance role full-time or contract?
This is a full time position at FRS Recruitment.
What experience level is the Client Services Executive - Personal Lines Insurance role?
The Client Services Executive - Personal Lines Insurance position is aimed at mid-level candidates.
How do I apply for the Client Services Executive - Personal Lines Insurance role at FRS Recruitment?
Apply directly on FRS Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.