Customer service Representative

Sutherland Global ·jobs.sutherlandglobal.com

Location Cairo, Cairo Governorate, Egypt
Type Full time
Level Mid
Source Shazamme
Corporate
Apply direct

Company Description:

Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide.

With a strong emphasis on digital engineering services, we deliver innovative technologies and business process excellence, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of 363 independent inventions, including 250 AI-based solutions with patents in key technologies that continuously enhance business operations and transform user experiences.

Sutherland’s cutting-edge solutions are delivered through a seamless "as-a-service" model, enabling rapid innovation and supporting sustainable business growth.

Job Description:

Role Description:

We are hiring a Customer Service Representatives to handle customer inquiries and provide exceptional service.

Work Schedule:

5 working days and 2 days off

Rotational shifts (Morning, Night, and Overnight) and Rotational days off

What We Offer:

Highest salary in the market💸

Bonuses and incentives after probation period (3 months)

First three months KPI's are granted

Social and Medical insurance

Transportation provided 24/7🚌

Night shift allowance

Paid training

Qualifications:

🔑 What we’re looking for:

  • NO EXPERINCE NEEDED
  • 🚨ENGLISH LEVEL B2 OR HIGHER IS A MUST🚨

💼 If you’re passionate about making a difference and love helping customers, we want YOU! 🌟

Additional Information:

All your information will be kept confidential according to EEO guidelines.

Frequently asked questions

Who is hiring for the Customer service Representative role?
Sutherland Global is hiring for the Customer service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer service Representative job located?
The Customer service Representative role with Sutherland Global is based in Cairo, US.
Is the Customer service Representative role full-time or contract?
This is a full time position at Sutherland Global.
What experience level is the Customer service Representative role?
The Customer service Representative position is aimed at mid-level candidates.
How do I apply for the Customer service Representative role at Sutherland Global?
Apply directly on Sutherland Global's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct