External Claims Adjuster

Mayday Recruitment ·www.maydayrecruitment.com

Location Darwin, Northern Territory, Australia
Salary AUD 90,000 - 120,000 / year
Type Full time
Level Mid
Source Shazamme
Insurance Searching
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Loss Adjuster 
Location: Darwin
Salary: Salary + $15k car allowance + fuel card + bonus
 
MAYDAY are excited to be assisting a global insurance brand with the recruitment of an External Claims Adjuster based in Darwin. This is a key role where you will become an integral part of their strong team, that will ultimately assist in restoring our customers’ lives, where they’ve faced loss or damage to their properties.
 
You will be a self-starter and will be confident in completing site inspections, ascertaining cause and extent of damage, appointing trades/other relevant specialists, and providing a seamless end-to-end claims experience for the end customer. Whilst this role would suit someone who has a loss adjusting/claims background, we are open to hearing from you if you are a tradesperson, have a property management background or have worked in a similar field where you can apply your transferrable skills to managing claims from start to finish.
 
What’s in it for you?
  • Join a well-established, global and growing insurance brand.
  • Permanent role with career progression opportunities.
  • Competitive salary plus car allowance, fuel card, and bonus.
  • Work from home and field-based autonomy
  • Collaborative, people-focused team culture
  • Ongoing development, training & clear career pathways
Main Responsibilities:
  • Complete on-site and desktop assessments
  • Determine cause, scope, and extent of damage
  • Appoint and coordinate trades and specialist providers
  • Deliver a seamless, end-to-end claims experience
  • Produce high-quality, concise reports for clients
  • Maintain accurate documentation, including decisions and reserve changes
  • Communicate proactively with customers and stakeholders on claim progress
About you:
  • Background in loss adjusting, claims, trades, property, or similar (highly regarded)
  • Loss Adjusting or relevant professional qualifications preferred
  • Confident communicator with empathy, professionalism & strong listening skills
  • Natural problem-solver with curiosity to find root causes
  • Customer-focused with a calm, considered approach
  • Resilient, proactive and able to manage your own workload
  • Current and valid driver’s license
 
Ready to step into a role where your expertise genuinely helps people rebuild? Let’s chat, this could be the perfect opportunity for your next career move.

Frequently asked questions

Who is hiring for the External Claims Adjuster role?
Mayday Recruitment is hiring for the External Claims Adjuster position, a Shazamme client. Apply directly on the employer's career site.
Where is the External Claims Adjuster job located?
The External Claims Adjuster role with Mayday Recruitment is based in Darwin, NT, AU.
What does the External Claims Adjuster role pay?
Mayday Recruitment lists the External Claims Adjuster role at AUD 90,000–120,000 per year.
Is the External Claims Adjuster role full-time or contract?
This is a full time position at Mayday Recruitment.
What experience level is the External Claims Adjuster role?
The External Claims Adjuster position is aimed at mid-level candidates.
How do I apply for the External Claims Adjuster role at Mayday Recruitment?
Apply directly on Mayday Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct