Customs Coordinator

The Opportunity
Join a globally recognised luxury automotive brand in a key logistics and operations role. This position sits at the heart of the supply chain, ensuring the smooth coordination of imports, accurate data flow, and strong stakeholder engagement across dealers, freight providers, and internal teams.
About the Role
Reporting to the Customs Manager, you will drive the integrity of customs and logistics data, coordinate import activities, and support end-to-end operations across vehicles, parts, and accessories. This is a hands-on, detail-focused role suited to someone who thrives in a fast-paced, high-performance environment.
Key Responsibilities

• Prepare customs worksheets and liaise with brokers to ensure timely clearance of vehicles and motorcycles
• Coordinate import processes including Goods Receipts, shipping documentation, and customs lodgements
• Maintain and consolidate invoice registers to support cost allocation
• Administer parts import documentation and coordinate with freight forwarders
• Produce monthly freight analysis and operational reporting
• Manage transit damage claims, working closely with dealers, shipping lines, and 3PL providers
• Negotiate cost outcomes and manage responsibility for transit damage claims across logistics partners
• Coordinate export warranty returns and broader logistics activities
• Ensure accurate data entry into SAP systems to maintain inventory integrity
• Provide support to the Accounting team where required

About You

• Degree qualified in Logistics, Commerce, Business or similar
• Experience within customs, freight forwarding or logistics
• Sound knowledge of import/export documentation, compliance requirements and operational coordination
• Advanced Excel skills, including macros and data analysis
• Strong stakeholder engagement skills with the ability to liaise across multiple partners
• High level of literacy with strong written and verbal communication
• Detail-oriented with excellent problem-solving and analytical capability
• Experience with SAP or similar ERP systems
• Ability to manage competing priorities in a structured and organised way

Why Join?

• Work with a prestigious luxury automotive brand
• Broad exposure across logistics, operations, and supply chain
• Collaborative, high-performing team culture
• 12-month fixed term contract with full entitlements

Apply Now
If you’re a proactive logistics and operations specialist ready to step into a premium environment, apply today. Any questions please contact Alexis Martin on 03 9535 2115 for a confidential discussion.