Service Manager

Job reference: 35446

We are recruiting for a Service Manager - or foreman wanting to step up!

About the Role
EmployMe Solutions, a recruitment agency specialising in the automotive and machinery sectors, is seeking a capable and people-focused Service Manager to lead a small, close-knit team based in Dunedin.

This is an excellent opportunity to join a well-established New Zealand company that supplies agricultural, construction, and lifestyle machinery. With a proud history of supporting Kiwi farmers and contractors, our client represents some of the industry’s most trusted brands and prides itself on delivering expert service and dependable solutions.

Key Responsibilities

• Oversee day-to-day service operations and ensure efficient workflow
• Lead, motivate, and support a small, skilled team to achieve operational goals
• Foster a culture of teamwork, professionalism, and continuous improvement
• Manage scheduling, job allocation, and customer service standards
• Collaborate with senior management to maintain high-quality service delivery
• Support training and development initiatives within the team

About You
You’re an experienced leader who takes a hands-on approach and enjoys working closely with both people and machinery. You’ll bring organisational strength, strong communication skills, and a commitment to excellent service.

We’re Looking For:

• Proven experience in a service management or supervisory role within the automotive, heavy equipment, or agricultural machinery industries
• A strong customer focus and the ability to build lasting relationships
• Practical mechanical understanding or technical aptitude
• Excellent time management and leadership skills

What’s on Offer

• A supportive, tight-knit team environment in Mosgiel
• Competitive remuneration, development opportunities & company vehicle with tools of the trade
• A stable, long-term position with a respected New Zealand company
• The opportunity to contribute to a business that keeps New Zealand’s primary industries moving

Why Dunedin?
If you’re not already living in the area, there are plenty of reasons to consider relocating:

• Lifestyle & Community: Enjoy a relaxed, family-friendly lifestyle with a welcoming local community
• Access to Nature: Only a short drive to stunning beaches, hills, and hiking trails – perfect for outdoor enthusiasts
• Education & Services: Excellent schools, healthcare, and amenities for families
• Vibrant City Life: Dunedin offers cultural attractions, cafes, restaurants, and arts events while still being affordable compared to larger cities
• Gateway to the South: Mosgiel provides a peaceful base with easy access to Dunedin city, Otago Peninsula, and beyond

How to Apply
If you’re a motivated leader with a passion for service excellence and a genuine interest in the agricultural or machinery sector, we’d love to hear from you. Apply now or email joann@employmesolutions.com or call 0800 369 777 or text Jo-Ann on 027 777 2979  for more information about the role. We look forward to hearing from you.