Account Executive, Telesales

BRIEF POSITION SUMMARY

The Telesales Account Executive recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a consultative selling approach. Must meet all predetermined activity and sales goals.

DUTIES and RESPONSIBILITIES

• Recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a consultative selling approach.
• Grows sales to achieve department and corporate sales goals by developing existing accounts and penetration of newly assigned customers.
• Identifies opportunities and makes product recommendations for customer-specific operational and technical needs. 
• Builds excellent customer relations. Responds to customer needs consistent with MSC standards, culture and business practices.
• Demonstrates teamwork to ensure achievement of team, individual, and corporate sales goals.
• Maintains sales records and generates relevant market/sales reports for MSC management as needed.
• Monitors expenditures to ensure compliance with approved budgetary constraints. Takes corrective action as necessary.
• Develops a personal business plan under close management supervision to meet personal annual goals.
• Demonstrates fundamental sales techniques and experience through track record of achieving sales goal.
• Learns and fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission.
• Participates in special projects and performs additional duties as required.

EDUCATION and EXPERIENCE

• A High School Diploma or the equivalent is required.
• 2+ years sales experience is required.
• Metalworking/MRO product and/or process experience preferred.

SKILLS

• Basic computer literacy is required.
• Excellent oral and written communications skills are also required.
• Excellent customer service skills are required.

OTHER REQUIREMENTS

• The ability to travel is required.