Procurement Support Officer (Coupa)

A leading Australian Bank is currently looking for a Procurement Support Officer with strong Coupa System experience to support Supplier Enablement.

Full time contract role until Feb next year, with potential extensions. Melbourne/Sydney locations - hybrid work (2 - 3 days in office per week).

Key Responsibilities

• Manage enterprise procurement mailbox and triage high‑volume supplier queries
• Lead supplier onboarding: welcome packs, electronic invoicing setup, issue escalation
• Troubleshoot supplier connectivity and invoicing issues via email, phone, and screen sharing
• Support procurement operations: review and validate purchase requisitions and purchase orders
• Act as the first point of contact for supplier enablement
• Maintain documentation, system guides, and handover materials
• Escalate policy or business exceptions where required

Must-Have Requirements

• Proven supplier enablement experience within Coupa
• Strong understanding of the purchase requisition → purchase order lifecycle
• Experience managing supplier queries across email, phone, and Teams
• Ability to work independently, prioritise tasks, and manage a shared inbox
• Strong communication and troubleshooting skills

Queries can be addressed to abi.morton@peoplebank.com.au. ID number 270955 

Please note that Aida, our after-hours AI conversational screening assistant, may be used as part of the initial application process.


Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.