QSR Area Manager / Operations Manager NSW
Hospoworld JobAdder ·www.hospoworld.com
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Company Purpose & Values
Our purpose is to create positive energy and exceptional experiences for both our teams and guests. We are guided by the following values:
The Area Manager is responsible for overseeing multiple venues within a designated region. This role provides leadership, mentorship, and operational support to Venue Leaders and their teams to ensure the business meets its financial, cultural, and operational objectives.
Key Responsibilities
Leadership & People Development
APPLY NOW
Make your next career move count! Contact Sam for a confidential discussion or send your resume to samc@hospoworld.net.au
Applications are only open to candidates currently in Australia with full working rights. Sponsorships are not available.
Our purpose is to create positive energy and exceptional experiences for both our teams and guests. We are guided by the following values:
- Attention to Detail: Ensuring the highest standards in people, products, and service.
- Team & Community Connection: Fostering a collaborative, supportive, and celebratory environment for staff and engaging positively with local communities.
- Sustainability & Responsibility: Promoting environmentally conscious operations and minimizing waste.
The Area Manager is responsible for overseeing multiple venues within a designated region. This role provides leadership, mentorship, and operational support to Venue Leaders and their teams to ensure the business meets its financial, cultural, and operational objectives.
Key Responsibilities
Leadership & People Development
- Lead and develop Venue Leaders through clear direction, accountability, and ongoing support
- Foster a positive workplace culture with open communication, recognition, and team engagement
- Conduct regular 1:1 meetings with Venue Leaders to maintain continuous dialogue
- Support recruitment, onboarding, and training of all new leaders and team members
- Coach Venue Leaders on performance management, disciplinary matters, and professional development
- Conduct regular performance evaluations and provide actionable feedback
- Ensure all venues and teams comply with company policies, procedures, and operational standards
- Monitor payroll, labour costs, and COGS to achieve budget and profitability targets
- Oversee venue stocktake processes and weekly reporting, addressing any discrepancies promptly
- Conduct monthly leadership meetings covering financial performance, business strategy, and people management
- Maintain high standards of personal presentation and operational compliance across all venues
- Model and enforce excellent guest service standards across all venues
- Ensure all team members are trained to provide consistent and professional guest experiences
- Address escalated guest concerns with professionalism and care
- Drive continuous improvement initiatives to enhance the guest journey
- Maintain product quality standards across all venues
- Support Venue Leaders in managing inventory, seasonal offerings, and supplier relationships
- Ensure compliance with food safety, hygiene, and legislative requirements
- Promote product knowledge through regular training and coaching
- Promote a safe and healthy workplace, adhering to all Workplace Health & Safety policies
- Oversee incident reporting, risk assessments, and compliance audits
- Ensure venue teams are trained and following all safety protocols
- Collaborate with Venue Leaders to implement local sales growth initiatives
- Support venue-level marketing and community engagement opportunities
- Contribute to business planning and expansion strategies
- Achievement of business KPIs including sales, labour, COGS, and YOY sales growth
- Development of high-performing teams and strong leadership pipeline
- Consistent coaching and mentoring of leaders to deliver exceptional guest experiences
- Completion and follow-up of quality, safety, and standards audits
- Accuracy and currency of all training records and performance evaluations
- 3-5 years' experience in hospitality management, ideally in QSR, fast-food, or multi-site operations
- Strong leadership and coaching skills with a track record of developing teams
- Experience managing P&L, labour, and operational KPIs
- Excellent organisational and communication skills
- Hands-on approach and ability to lead by example
- Ability to work across multiple venues and manage competing priorities
- Base Salary: $115,000-$125,000 + Super
- Motor Vehicle Allowance (MVA)
- Performance-based bonuses
- Career progression opportunities into senior operational leadership roles
APPLY NOW
Make your next career move count! Contact Sam for a confidential discussion or send your resume to samc@hospoworld.net.au
Applications are only open to candidates currently in Australia with full working rights. Sponsorships are not available.
Frequently asked questions
Who is hiring for the QSR Area Manager / Operations Manager NSW role?
Hospoworld JobAdder is hiring for the QSR Area Manager / Operations Manager NSW position, a Shazamme client. Apply directly on the employer's career site.
Where is the QSR Area Manager / Operations Manager NSW job located?
The QSR Area Manager / Operations Manager NSW role with Hospoworld JobAdder is based in Sydney, NSW, AU.
What does the QSR Area Manager / Operations Manager NSW role pay?
Hospoworld JobAdder lists the QSR Area Manager / Operations Manager NSW role at AUD 115,000–125,000 per year.
Is the QSR Area Manager / Operations Manager NSW role full-time or contract?
This is a full time position at Hospoworld JobAdder.
What experience level is the QSR Area Manager / Operations Manager NSW role?
The QSR Area Manager / Operations Manager NSW position is aimed at mid-level candidates.
How do I apply for the QSR Area Manager / Operations Manager NSW role at Hospoworld JobAdder?
Apply directly on Hospoworld JobAdder's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.