Customer Service Representative

People2People AU SF ·www.people2people.com.au

Location Archerfield, QLD, Australia
Type Full time
Level Mid
Source Shazamme
Business Support
Apply direct
The organisation people2people is excited to partner with a fast-growing, mid-sized transport and forwarding business seeking a Customer Service Representative to join their established team in Brisbane. With humble beginnings, they have scaled into a global operation—offering end-to-end logistics, international freight forwarding, 3PL warehousing and national door-to-door solutions.
The opportunity
With a primary focus on managing inbound calls and customer enquiries, you will play a key role in generating sales leads by identifying and qualifying customer needs. You’ll provide accurate information on services, resolve emerging issues, and ensure a consistently high standard of customer service.
Selection criteria
  • Proven experience handling high-volume inbound customer enquiries
  • Strong call control and active listening skills
  • Industry exposure to logistics, transport or freight (advantageous)
  • Confident communicator with a customer and outcome-focused approach
  • Systems savvy across MS Office and CRM platforms
  • Highly organised with strong prioritisation skills
Benefits
  • Global, market-leading logistics business
  • Strong leadership and team culture
  • Real opportunities for career progression
  • Full training and ongoing support
  • Immediate start | Permanent full-time role
Love working in a fast-paced, customer-focused role where you can take ownership and make a difference? Backed by strong leadership and training, you’ll be set up to succeed — apply now.
For any further information and a confidential conversation, contact Leanne Lazarus on (07) 3118 0125.

Frequently asked questions

Who is hiring for the Customer Service Representative role?
People2People AU SF is hiring for the Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Representative job located?
The Customer Service Representative role with People2People AU SF is based in Archerfield, QLD, AU.
Is the Customer Service Representative role full-time or contract?
This is a full time position at People2People AU SF.
What experience level is the Customer Service Representative role?
The Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the Customer Service Representative role at People2People AU SF?
Apply directly on People2People AU SF's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct