Customer service job

Sutherland Global ·jobs.sutherlandglobal.com

Location Cairo, Cairo Governorate, Egypt
Type Full time
Level Mid
Source Shazamme
Corporate
Apply direct

Company Description:

Pipeline

Job Description:

💬 About the Role

We’re looking for friendly, confident, and customer-focused people to join our team as Customer Service Specialists. In this role, you’ll be helping customers, solving problems, and making sure every interaction ends on a positive note.

What you’ll be doing:

  • Answering customer questions and providing support
  • Resolving issues in a calm, professional, and friendly way
  • Communicating clearly and confidently over the phone
  • Making customers feel heard, valued, and supported
  • Working closely with your team to deliver great service

Qualifications:

✅ Who Can Apply?

  • Fresh graduates & dropouts are welcome!
  • Good communication and customer service skills
  • A positive attitude and willingness to learn
  • Strong listening and problem-solving skills
  • Comfortable working as part of a team
  • Fluent English is required (B2/C1 level)
  • Ability to work night & overnight shifts

Additional Information:

 

🎁 What’s In It for You?

  • Attractive salary
  •  Fully paid training
  • Granted KPIS first 3 months
  • Social & medical insurance
  • Free transportation
  •  Overnight allowance

Real opportunities for career growth and promotion.

Frequently asked questions

Who is hiring for the Customer service job role?
Sutherland Global is hiring for the Customer service job position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer service job job located?
The Customer service job role with Sutherland Global is based in Cairo, US.
Is the Customer service job role full-time or contract?
This is a full time position at Sutherland Global.
What experience level is the Customer service job role?
The Customer service job position is aimed at mid-level candidates.
How do I apply for the Customer service job role at Sutherland Global?
Apply directly on Sutherland Global's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct