Quality & Service Supervisor / Maintenance / Handyman - DUBBO

A well established regional home builder is seeking a reliable and detail focused Residential Quality & Service Supervisor to join their team. This role plays a key part in ensuring homes are delivered to a high standard and that any post-construction issues are managed efficiently and professionally.

This position involves carrying out pre-handover inspections, identifying quality issues, and coordinating rectification works across a range of residential projects. You will also manage warranty and maintenance requests from homeowners, ensuring all items are assessed, prioritised, and resolved within required timeframes.

This is a field based role with a strong focus on both quality assurance and customer service, representing the business directly with homeowners and trades.

A large portion of work is based in Dubbo, with travel required across surrounding regional areas including Forbes, Parkes, Orange, and Bathurst.
 
Key Responsibilities

• Conduct pre-handover inspections across residential construction projects
• Identify and document defects, variations, and quality issues with clear reporting (photos and notes)
• Coordinate and schedule rectification works with trades and suppliers
• Manage warranty and maintenance requests from homeowners
• Liaise with clients to provide updates and ensure a positive customer experience
• Ensure all works are completed in line with company quality standards and construction requirements
• Maintain accurate records of inspections, service requests, and completed works
• Undertake minor on-site touch-ups or adjustments where required
• Ensure all activities are completed safely and within agreed timeframes

 
About You

• Experience in residential construction, maintenance, site supervision, or building services (ideal but not essential)
• Strong understanding of residential building methods, finishes, and standards
• Ability to identify building defects and quality issues confidently
• Strong communication skills with a customer-focused approach
• Highly organised with strong attention to detail
• Ability to work independently and manage your own workload
• Trade background or exposure to residential construction highly regarded (not essential)

 
Desirable Experience

• Previous experience in warranty, maintenance, or post-construction service roles
• Exposure to residential home building environments
• Basic hands-on repair capability (patching, minor fixes, adjustments)

 
What’s on Offer

• Stable full time position with consistent regional workload
• Monday - Friday role
• Strong exposure to both construction quality and customer service
• Autonomy to manage your own inspections and schedule
• Opportunity to grow into senior service, quality, or construction roles

Follow the link below to apply. Only successful candidates will be contacted.