IT Systems Lead

What you will do

• Act as the primary point of contact between our teams and the external IT provider, keeping communication clear and issues resolved promptly
• Coordinate IT-related projects, from new system rollouts to upgrades and process changes
• Onboard and offboard staff on systems and equipment; deliver IT inductions and practical training
• Champion the use of existing platforms particularly Microsoft 365 and help teams get more from the tools they already have
• Develop digital forms, workflows, and automations that reduce manual effort
• Manage IT procurement and hardware budgets, working within sign-off processes
• Oversee data filing structures, IT policies, and compliance requirements
• Support the ongoing development of our cybersecurity framework alongside external specialists

What you will need

• Several years of experience in an IT coordination, support, or business process role, ideally within construction, engineering, or a multi-site environment
• Strong working knowledge of Microsoft 365 and related platforms
• Proven ability to deliver training and drive digital adoption among non-technical colleagues
• Experience building workflow automations and digital forms
• Comfortable managing relationships with external providers and coordinating across teams
• Organised, proactive, and practical someone who gets things done without needing to own the infrastructure themselves
• A relevant qualification in IT, information systems, or a related discipline is desirable