Customer Service Representative

Sutherland Global ·jobs.sutherlandglobal.com

Location Cairo, Cairo Governorate, Egypt
Type Full time
Level Mid
Source Shazamme
Corporate
Apply direct

Company Description:

Sutherland Egypt is the Egyptian branch of a multinational company that specializes in business process outsourcing (BPO) and digital transformation services.

In Egypt, Sutherland operates mainly from Cairo and Alexandria, providing services like customer support, technical support, and back-office operations to international clients across different industries. The company leverages technologies such as AI, automation, cloud computing, and analytics to improve business performance and customer experience.

Egypt is considered one of Sutherland’s key global hubs due to its skilled, multilingual workforce, allowing the company to serve clients in Europe, the Middle East, and beyond.

Overall, Sutherland Egypt is known as a major employer in the outsourcing sector, offering career opportunities especially in customer service and tech support, with a strong focus on growth and international exposure.

Job Description:

🟥Sutherland Cairo is currently hiring Technical Support Advisors to join our team in New Cairo, offering a professional, people-first environment that fosters growth, stability, and long-term career development.

💼 Position: Technical Support

🛑What We Offer:

✔Annual salary up to EGP 240,000+

✔Medical insurance coverage up to EGP 200,000

✔Transportation provided

✔Free access to a wide range of professional courses

✔KPIs guaranteed for the first 3 months

✔Strong promotion opportunities after 6 months

Qualifications:

✨English level B2+ or higher

✨Graduates or dropouts only (no gap years)

✨Valid military service certificate

✨Ability to submit all required documents within 30 days

✨Criminal record clearance within 3 days</p>

Additional Information:

All your information will be kept confidential according to EEO guidelines.

Frequently asked questions

Who is hiring for the Customer Service Representative role?
Sutherland Global is hiring for the Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Representative job located?
The Customer Service Representative role with Sutherland Global is based in Cairo, US.
Is the Customer Service Representative role full-time or contract?
This is a full time position at Sutherland Global.
What experience level is the Customer Service Representative role?
The Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the Customer Service Representative role at Sutherland Global?
Apply directly on Sutherland Global's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct