Sales Development Representative
Halcyon Knights ·www.halcyonknights.com.au
Apply direct
We’re partnering with a leading Managed IT Services & Infrastructure Solutions organisation that is scaling its sales function and looking for an experienced Sales Development Representative to drive pipeline growth and appointment setting across enterprise customers.
This is a key front-line role working closely with Account Executives and Presales Engineers to identify, engage, and qualify new opportunities within the IT services space.
What You’ll Be Doing
Lead Generation & Prospecting
What We’re Looking For
Why Join?
This is a key front-line role working closely with Account Executives and Presales Engineers to identify, engage, and qualify new opportunities within the IT services space.
What You’ll Be Doing
Lead Generation & Prospecting
- Identify and research potential customers through inbound enquiries, LinkedIn, CRM tools, and outbound prospecting
- Use sales intelligence platforms and structured research to build targeted account lists
- Engage prospects across phone, email, and social channels to generate interest and conversations
- Qualify leads using structured frameworks (e.g. BANT: Budget, Authority, Need, Timeline)
- Understand customer pain points and align them to relevant IT services and solutions
- Maintain accurate CRM records and ensure pipeline is always up to date
- Track key activity metrics including calls, emails, meetings booked, and conversion rates
- Conduct proactive outbound outreach with a strong focus on personalisation and engagement
- Book qualified meetings and product discussions for Sales Executives and Presales Engineers
- Ensure seamless handover of qualified opportunities with clear context and insights
What We’re Looking For
- 2–3+ years’ experience in a Sales Development, SDR or similar lead generation role
- Any exposure to IT hardware or infrastructure sales is a bonus
- Outbound prospecting skills (cold calling, email, LinkedIn/social sales)
- Proven ability to qualify leads and build strong sales pipeline
- Confident communicator, strong commercial instincts and resilience
Why Join?
- Work with a growing Managed IT Services & Infrastructure Solutions provider
- Strong alignment between SDR, Sales and Presales teams
- Clear opportunity to progress into Account Executive or broader sales roles
- Exposure to enterprise customers and complex IT environments
- Competitive base salary + commission structure
- Good training and career progression on offer: the client will support you in achieving vendor certifications to stay current with key technologies and better understand their IT recurring services portfolio. You will also receive structured sales training with progression pathways towards an SE (Sales Engineer) role, working closely with a Sales Executive mentor.
Frequently asked questions
Who is hiring for the Sales Development Representative role?
Halcyon Knights is hiring for the Sales Development Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Sales Development Representative job located?
The Sales Development Representative role with Halcyon Knights is based in Sydney, NSW, AU.
Is the Sales Development Representative role full-time or contract?
This is a full time position at Halcyon Knights.
What experience level is the Sales Development Representative role?
The Sales Development Representative position is aimed at mid-level candidates.
How do I apply for the Sales Development Representative role at Halcyon Knights?
Apply directly on Halcyon Knights's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.