Patient Liaison Officer

Perigon ·perigongroup.com.au

Location Melbourne, VIC, Australia
Type Full time
Level Mid
Source Shazamme
Admin / Secretarial / Office Support
Apply direct
n experienced and customer-focused Patient Liaison Officer role, joining a large, fast-paced healthcare environment on an 8-month contract.

Key Responsibilities
  • Manage high-volume communication with patients, families, carers and internal stakeholders
  • Determine patient classifications, including Medicare eligibility
  • Collect and verify patient information, including private health insurance details
  • Conduct financial discussions and facilitate upfront payments where required
  • Liaise with health funds regarding eligibility and coverage
  • Support revenue recovery processes, particularly for ineligible patients
Key Requirements
  • Previous experience in healthcare - MUST
  • Strong customer service and communication skills
  • Ability to confidently deal with challenging conversations 
  • High attention to detail 
  • Team-oriented, adaptable and solutions-focused approach
Key Benefits
  • Immediate start opportunity within a supportive team
  • Exposure to a large, complex and fast-paced healthcare environment
  • Meaningful role supporting patient outcomes and experience
If you have the relevant experience and are interested please click apply or email caitlin.wilcox@perigongroup.com.au

Frequently asked questions

Who is hiring for the Patient Liaison Officer role?
Perigon is hiring for the Patient Liaison Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Patient Liaison Officer job located?
The Patient Liaison Officer role with Perigon is based in Melbourne, VIC, AU.
Is the Patient Liaison Officer role full-time or contract?
This is a full time position at Perigon.
What experience level is the Patient Liaison Officer role?
The Patient Liaison Officer position is aimed at mid-level candidates.
How do I apply for the Patient Liaison Officer role at Perigon?
Apply directly on Perigon's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct