Inside Sales Supervisor
AccruePartners, Inc. ·www.accruepartners.com
Apply direct
The Team You Will Be Joining
#LI-KJ1
- Industry-leading rental and infrastructure support organization serving construction, industrial, utilities, municipalities, and commercial customers across North America
- Large-scale enterprise environment with thousands of employees and a nationwide operational footprint
- Customer-focused organization known for operational excellence, safety, responsiveness, and service delivery
- Collaborative Customer Care and Reservations team supporting high-volume inbound customer demand and branch operations
- Leadership team focused on employee development, internal promotion opportunities, and long-term career growth
- Fast-paced, team-oriented environment where leaders are empowered to make decisions and improve operational performance
- Opportunity to lead and develop a team
- Highly stable organization with significant market share and long-term growth trajectory
- Career advancement opportunities within a large national organization known for promoting internally
- Comprehensive benefits package including healthcare, retirement programs, paid parental leave, and additional PTO programs
- Culture centered around teamwork, accountability, customer service, and leadership development
- Visibility to senior operations and customer experience leadership teams
- Serves as a frontline leadership role responsible for ensuring high-quality customer support and operational execution
- Leads day-to-day performance, coaching, KPI management, and development of a customer care reservations team
- Acts as a key escalation point to resolve customer issues and maintain service excellence
- Supports productivity tracking, operational reporting, training coordination, and process compliance initiatives
- Helps drive consistency across customer interactions while balancing service levels and business objectives
- Plays a critical role in maintaining customer satisfaction, operational efficiency, and team engagement in a high-volume environment
- Opportunity to influence team culture, accountability, and overall customer experience outcomes
- Experience leading hourly employees within customer service, inside sales, call center, reservations, dispatch, or operational support environments
- Proven ability to coach, motivate, and develop teams while maintaining positive team culture and accountability
- Strong tenure and leadership maturity with a hands-on, approachable management style
- Customer-service oriented leader with strong communication, problem-solving, and conflict-resolution skills
- Comfortable managing KPIs, productivity metrics, scheduling, and operational performance in fast-paced environments
- Ability to multitask, prioritize, and lead through changing business demands with minimal supervision
- Experience working within large-scale operational or service-driven organizations is highly preferred
- Technical comfort with Excel, reporting systems, and customer service platforms preferred
#LI-KJ1
Frequently asked questions
Who is hiring for the Inside Sales Supervisor role?
AccruePartners, Inc. is hiring for the Inside Sales Supervisor position, a Shazamme client. Apply directly on the employer's career site.
Where is the Inside Sales Supervisor job located?
The Inside Sales Supervisor role with AccruePartners, Inc. is based in Charlotte, NC, US.
Is the Inside Sales Supervisor role full-time or contract?
This is a full time position at AccruePartners, Inc..
What experience level is the Inside Sales Supervisor role?
The Inside Sales Supervisor position is aimed at mid-level candidates.
How do I apply for the Inside Sales Supervisor role at AccruePartners, Inc.?
Apply directly on AccruePartners, Inc.'s career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.