Inbound Sales Rep

Inside Sales / Account Representative

Pay:
• $15.00 - $18.00/hr during the initial 2-week training period
• Upon successful completion of training, compensation transitions to $10.00/hr plus commission
• Typical earnings range from approximately $800 - $1,200 per week

Schedule:
Monday - Friday
8:00 AM - 6:30 PM

Position Summary

We are seeking a motivated and customer-focused Inside Sales Representative to manage and grow existing customer accounts. This position is responsible for building relationships with current customers, processing orders, recommending additional products, and increasing sales within established accounts. The ideal candidate enjoys speaking with customers, providing excellent service, and identifying opportunities to grow existing business relationships.

Key Responsibilities

• Contact existing customers by phone to maintain and strengthen business relationships
• Handle a high volume of outbound calls throughout the day (up to 150 calls daily)
• Process customer orders accurately and efficiently
• Recommend additional products and promotions to increase account sales
• Follow up with customers regarding inventory needs, reorder schedules, and product availability
• Maintain detailed customer records and account notes within company software
• Utilize computer systems to enter orders, track customer activity, and manage account information
• Provide exceptional customer service and resolve customer concerns professionally
• Meet individual sales and performance goals

Qualifications

• Previous sales, customer service, account management, call center, or collections experience preferred
• Comfortable spending most of the day on the phone
• Strong communication and relationship-building skills
• Basic computer skills and ability to learn company software
• Patient, professional, and customer-focused demeanor
• Self-motivated with a strong work ethic
• Ability to multitask in a fast-paced environment

Work Environment

• Office-based position
• Frequent phone and computer use throughout the day
• Performance-driven environment with commission opportunities
• Focus on servicing and growing existing customer accounts rather than cold calling for new business

Ideal Candidate

This role is best suited for someone who enjoys building relationships with customers, has strong communication skills, and is motivated by earning commission through upselling and account growth. Success in this position comes from excellent customer service, persistence, and the ability to identify opportunities within existing accounts.

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Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.