Team Capability Support Officer

Team Support Officer

Location: Pyrmont, NSW 2009
Rate: $30–$40 per hour + super
Contract End Date: 1 February 2027
Start Date: ASAP (pending checks)
Hours: 35 hours per week (7 hours per day)

About the Role

This NSW Government client is seeking a Team Capability Support Officer to join their team based in Pyrmont. This role will support the Team Leader and wider team by documenting work processes, procedures, and system‑based practices to ensure consistency, accuracy, and knowledge retention across the team.

This is a system‑focused role suited to someone with strong attention to detail, excellent documentation skills, and experience supporting operational teams.

Key Responsibilities

• Assist the Team Leader to document work processes and procedures
• Work closely with team members to capture and record registration and data‑entry practices
• Support the team with system‑based tasks, including maintaining accurate records
• Draft and send clear, professional emails as required
• Ensure documentation is kept up to date and aligns with agreed practices
• Provide general administrative and capability support to the team

About You

To be successful in this role, you will have:

• 2–3 years’ experience in a similar administrative or capability support role
• Strong attention to detail and accuracy
• Confidence working in system‑based environments
• Proficiency in the Microsoft Office 365 suite (Word, Excel, Outlook, Teams)
• Good written communication skills
• Ability to work collaboratively with team members at all levels

Experience using Lifelink is not required however will be held in high regard — training will be provided.

Working Arrangements

• Hybrid working model
  • Attendance in the office 5 days per fortnight
• Training requirement:
  • For training purposes, the successful candidate will be required to attend the office full time initially

How to Apply

If you are an organised, detail‑focused professional looking to support a high‑performing team in a structured and meaningful role, we encourage you to apply.

Call Katrina Gabriel on 0489 923 756 or email katrinag@whizdom.com.au for any further information.   

Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks.