Market Data Support Engineer

New York City | Financial Services | Full-Time

A leading financial services firm in New York City is seeking a highly motivated Market Data Support Engineer to join a fast-paced, high-performing technology team supporting mission-critical trading and market data environments.

This is an exciting opportunity for a hands-on technology professional who thrives in a dynamic financial environment and enjoys solving complex technical challenges across infrastructure, trading systems, and real-time market data platforms.

In this role, you will support and enhance the systems that power front-office trading operations, ensuring the reliability, integrity, and performance of market data and electronic trading platforms used across the organization.

Responsibilities

• Provide day-to-day support for Market Data and Electronic Trading platforms

• Troubleshoot issues related to Bloomberg, Refinitiv, and other market data technologies

• Monitor trading and market data infrastructure to ensure maximum uptime and reliability

• Perform system maintenance, upgrades, patching, and process restarts as needed

• Support onboarding, configuration, and deployment of market data services and applications

• Collaborate with trading desks, infrastructure teams, vendors, and application support groups

• Analyze production issues and drive resolution through root cause analysis and corrective actions

• Create and maintain technical documentation, support procedures, and system diagrams

• Manage monitoring and alerting systems for critical production environments

• Assist with automation initiatives using scripting and process improvement techniques

• Participate in infrastructure and application-related projects from planning through implementation

Qualifications

• 5–9 years of experience supporting Market Data or Electronic Trading environments

• Strong troubleshooting and production support experience in financial services

• Experience supporting technologies such as Bloomberg, Refinitiv RTDS/TREP, Tibco Rendezvous, Tradeweb, Fidessa, or similar platforms

• Solid understanding of Windows and Linux server environments

• Knowledge of networking concepts including switching, routing, firewalls, proxies, and multicast

• Experience with scripting languages such as Unix Shell, PowerShell, or Python is a plus

• Familiarity with ticketing and documentation platforms such as JIRA and Confluence

• Strong communication skills with the ability to work directly with business users and technical teams

• Self-starter with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment

Preferred Experience

• Capital Markets or Trading Floor support experience

• Exposure to low-latency or real-time data environments

• Experience supporting enterprise monitoring and alerting platforms

• Background in infrastructure engineering, systems administration, or production support

Why Join Us?

• Opportunity to work in a highly visible front-office environment

• Exposure to enterprise-scale trading and market data technologies

• Collaborative and technology-driven culture

• Competitive compensation and growth opportunities

• Hybrid work environment in New York City

If you are passionate about technology, enjoy solving complex infrastructure challenges, and want to work at the intersection of finance and technology, we’d love to hear from you.