IT Help Desk Support

Peoplebank ·www.peoplebank.com.au

Location Bangholme, Victoria, Australia
Type Full time
Level Mid
Source Shazamme
Helpdesk & IT Support
Apply direct
IT Help Desk Support – Major distribution company
URGENT 6-weeks Contract opportunity
Rate: $35-$42 per hour including Super
Must reside within 20-30 mins from Bangholme Area, VIC (100% Onsite Setup)
Ability to start immediately

We are seeking a motivated IT Help Desk Support professional to provide Level 1 IT support, troubleshooting, and operational assistance in a Microsoft environment. This is an opportunity for someone with foundational IT experience to grow their skills while contributing to a collaborative team working fully onsite on a rotating shift roster.

Key Responsibilities
• Provide basic IT helpdesk support, including troubleshooting and resolving technical issues
• Support and maintain cabling organisation to ensure a clean and efficient work environment
• Assist with stock control, inventory counts, and audit support activities
• Document issues, solutions, and support activities accurately for future reference
• Work collaboratively with the team to support day-to-day IT operations in a Microsoft environment

Key Requirements

• At least 6–12+ months experience in a Level 1 IT Help Desk, Desktop Support, or similar support role
• Solid IT support and troubleshooting skills (Level 1)
• Must be fully available to work rotating day, night, and weekend shifts for the entire contract duration and can work 100% onsite
• Must have strong communication and customer service skills with a proactive, can-do attitude
• Must live within close proximity to the site and have access to reliable personal transport
• IT-related qualification (degree or currently studying) is a plus

For further information or a confidential discussion, please contact Gian Guanzon via gian.guanzon@peoplebank.com.au quoting reference 271037.

To apply, please click the Apply Now button.


Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.

Frequently asked questions

Who is hiring for the IT Help Desk Support role?
Peoplebank is hiring for the IT Help Desk Support position, a Shazamme client. Apply directly on the employer's career site.
Where is the IT Help Desk Support job located?
The IT Help Desk Support role with Peoplebank is based in Bangholme, VIC, AU.
Is the IT Help Desk Support role full-time or contract?
This is a full time position at Peoplebank.
What experience level is the IT Help Desk Support role?
The IT Help Desk Support position is aimed at mid-level candidates.
How do I apply for the IT Help Desk Support role at Peoplebank?
Apply directly on Peoplebank's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct