Site Support Field Technician - FIFO
Leaders ·www.leaders.com.au
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Site Support Technician – FIFO
The Site Support Technician (FIFO) is responsible for delivering comprehensive on-site IT support services to customers at specified FIFO locations. This role ensures all incidents and requests are resolved in a safe, timely, and efficient manner in accordance with predefined Service Level Agreements (SLAs).
Key Responsibilities:
If you are interested and possess the right experience, please apply now via the link below.
Contact: Alson Fernandes - 08 9423 1403 - (Job reference: 270917)
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
- 12 months initial contract with a mining client
- FIFO and mining experience is a must
- Skills: Expertise in resolving hardware/software issues and familiarity with tools like AD, Office 365, and Knox.
The Site Support Technician (FIFO) is responsible for delivering comprehensive on-site IT support services to customers at specified FIFO locations. This role ensures all incidents and requests are resolved in a safe, timely, and efficient manner in accordance with predefined Service Level Agreements (SLAs).
Key Responsibilities:
- Provide technical support for end-user devices, including laptops, desktops, tablets, and mobile phones, both on-site and remotely.
- Perform installation, repair, and maintenance of computer devices and related hardware/software components.
- Resolve incidents and requests promptly, minimizing user impact and ensuring compliance with predefined SLAs.
- Collaborate with the Service Desk, infrastructure teams, and application teams to deliver seamless customer support and maintain service continuity.
- Deploy and support tablets and other IT devices at remote sites while engaging effectively with stakeholders at all levels.
- Strong skills in troubleshooting desktop issues and providing IT support for hardware and software.
- Knowledge of Active Directory, Symantec security software, Microsoft Office 365, Samsung Knox, and Two-Factor Authentication.
- Experience in supporting IT infrastructure, especially in remote or challenging environments.
- Ability to communicate technical information clearly to both technical and non-technical people.
- Commitment to Health, Safety, and Environmental standards, with relevant education and certifications in IT support.
If you are interested and possess the right experience, please apply now via the link below.
Contact: Alson Fernandes - 08 9423 1403 - (Job reference: 270917)
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
Frequently asked questions
Who is hiring for the Site Support Field Technician - FIFO role?
Leaders is hiring for the Site Support Field Technician - FIFO position, a Shazamme client. Apply directly on the employer's career site.
Where is the Site Support Field Technician - FIFO job located?
The Site Support Field Technician - FIFO role with Leaders is based in Perth, WA, AU.
What does the Site Support Field Technician - FIFO role pay?
Leaders lists the Site Support Field Technician - FIFO role at AUD 150,000–180,000 per year.
Is the Site Support Field Technician - FIFO role full-time or contract?
This is a full time position at Leaders.
What experience level is the Site Support Field Technician - FIFO role?
The Site Support Field Technician - FIFO position is aimed at mid-level candidates.
How do I apply for the Site Support Field Technician - FIFO role at Leaders?
Apply directly on Leaders's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.