Technical Writer – Utility Operations

Technical Writer - Utility Operations
Chino, CA, Hybrid Schedule: Onsite Tuesdays & Wednesdays
Up to $44.63/hour, 18-Month Contract

We are currently seeking a Technical Writer – Utility Operations to join a growing operational excellence team in Chino, California on an 18-month contract basis.

This hybrid role requires onsite attendance on Tuesdays and Wednesdays and will focus on developing and maintaining operational and safety-related documentation supporting utility and field operations teams.

The successful candidate will work closely with SMEs, advisors, project leads, and operational stakeholders to create practical, field-ready documentation while supporting governance, compliance, and continuous improvement initiatives.

Core Responsibilities

Work Method Documentation Development

• Design, draft, and maintain:
  • Standard Operating Procedures (SOPs)
  • Job Aids
  • Performance Support Notebooks
  • Manual updates including Rubber Glove, Grounding, Rigging, and Transmission Manuals
• Ensure documentation is:
  • Practical, field-ready, and usable by craft personnel
  • Aligned with current standards, policies, and safety requirements
  • Structured in accordance with approved WMI governance and SOP procedures

SME Engagement & Working Sessions

• Schedule and facilitate working sessions with SMEs, reviewers, and advisors
• Gather technical input, operational insights, and field practices
• Capture consensus decisions and translate them into clear, usable documentation

Research, Analysis & Technical Accuracy

• Research and consolidate policies, presentations, vendor materials, standards, and SME feedback
• Validate technical accuracy and completeness of deliverables prior to approval

Collaboration & Project Support

• Partner with WMI Advisors, Project Leads, SMEs, and stakeholders across organizational units
• Provide regular status updates and support project timelines
• Follow established governance, review, and approval workflows

Field Engagement & Media Support

• Perform site visits and job walks as required
• Conduct basic image editing to support technical documentation
• Collaborate with media vendors to assist with scripts and development guidance

Maintenance & Continuous Improvement

• Maintain and update documentation in response to:
  • Standards changes
  • Corrective actions
  • Safety workstreams
  • New tools, equipment, or operational processes

Required Qualifications

• Proven experience producing technical or procedural documentation
• Strong ability to translate complex technical information into clear, field-usable language
• Experience facilitating SME workshops and working sessions
• Strong organizational skills with excellent writing and version-control discipline
• Comfortable collaborating across multiple organizational teams and stakeholders
• Proficiency with:
  • Microsoft Word, Excel, PowerPoint
  • SharePoint, OneDrive, Outlook, Teams
  • Adobe Acrobat
  • Basic photo editing software
  • Microsoft Copilot or similar collaboration tools

Preferred Qualifications

• Experience within utilities, energy, construction, manufacturing, or industrial environments strongly preferred
• Prior exposure to field operations, safety procedures, or industrial compliance documentation highly desirable

Experience Level

This role is not considered entry-level in practice due to the high safety and compliance impact of the work.

Typical candidates will possess:

• 5–8+ years of technical writing experience, or
• 3–5+ years of technical writing experience combined with strong utility, industrial, or field operations exposure

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