Human Resources Coordinator
The Next Step ·www.thenextstep.com.au
Apply directWe’re partnering with our client to find an experienced HR Coordinator to join their People Services team on a temporary basis. This role will provide critical support during a period of increased workload and major HR systems change.
Following the recent implementation of Oracle HRIS and SmartRecruiters, the team is experiencing a higher volume of employee and hiring‑related enquiries through a new ticketing system. This position will play a key role in ensuring timely, accurate and high‑quality support to the business while maintaining established SLAs.
If you enjoy working at the intersection of HR operations, recruitment support and HR systems, this is an excellent opportunity to step into a busy, collaborative environment.
Key Responsibilities
About You
Why Join This Team?
If you’re available immediately or on short notice and enjoy hands‑on, fast‑paced HR coordination work, we’d love to hear from you.
Following the recent implementation of Oracle HRIS and SmartRecruiters, the team is experiencing a higher volume of employee and hiring‑related enquiries through a new ticketing system. This position will play a key role in ensuring timely, accurate and high‑quality support to the business while maintaining established SLAs.
If you enjoy working at the intersection of HR operations, recruitment support and HR systems, this is an excellent opportunity to step into a busy, collaborative environment.
Key Responsibilities
- Respond to HR and recruitment enquiries via the ticketing system, ensuring SLAs are met
- Provide end‑to‑end recruitment support, including requisitions, onboarding coordination and system assistance
- Support hiring managers and candidates using SmartRecruiters
- Assist employees and stakeholders with day‑to‑day queries in Oracle HRIS
- Maintain accurate employee data and documentation
- Contribute to continuous improvement as new systems and processes are embedded
About You
- Experience as an HR Coordinator, HR Administrator or HR Systems Administrator
- Strong hands‑on experience with HR systems (Oracle and/or SmartRecruiters highly desirable)
- Solid understanding of recruitment processes and hiring workflows
- Comfortable working in a high‑volume, ticket‑based or case‑management environment
- High attention to detail with a strong customer‑service mindset
- Adaptable, proactive and confident working through change
- Knowledge of Australian legislation and modern awards is highly regarded
Why Join This Team?
- Supportive, collaborative People Services environment
- Exposure to enterprise HR systems and transformation initiatives
- Clear processes, SLAs and structured workflows
- Meaningful, ongoing work during a busy and exciting change period
If you’re available immediately or on short notice and enjoy hands‑on, fast‑paced HR coordination work, we’d love to hear from you.
Frequently asked questions
Who is hiring for the Human Resources Coordinator role?
The Next Step is hiring for the Human Resources Coordinator position, a Shazamme client. Apply directly on the employer's career site.
Where is the Human Resources Coordinator job located?
The Human Resources Coordinator role with The Next Step is based in Melbourne, VIC, AU.
Is the Human Resources Coordinator role full-time or contract?
This is a full time position at The Next Step.
What experience level is the Human Resources Coordinator role?
The Human Resources Coordinator position is aimed at mid-level candidates.
How do I apply for the Human Resources Coordinator role at The Next Step?
Apply directly on The Next Step's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.