Customer Service Representative
Nesco Resource ·nescoresource.com
Apply direct
Duties:
Enter and check orders. Handle customer phone calls and emails. Handle quotes and issues and update RMA's. Post sales and quotes follow up. Run reports as assigned.
Manage accounts and relationships within a territory with designated Regional Manager to increase sales growth and revenue. Engage daily with Regional Manager to prioritize and plan work flow, tasks and activities.
Update relevant customer, account and opportunity information through various databases. Perform customer needs analysis and recommends options based on those needs.
Support ISO quality system, quality policy and continuous improvement efforts. Understand competitive landscape and accurately communicates company differentiators and value.
Responsible for helping train new employees as assigned by supervisor. Responsible for contributing to a positive and productive work environment.
Other Duties as assigned
Skills:
1-3 years of experience
Minimum of 1 year sales experience preferred
Excellent communication skills, both written and verbal
Excellent customer service skills
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to work and multi-task in a fast paced environment
Previous customer service or technical experience preferred.
Enter and check orders. Handle customer phone calls and emails. Handle quotes and issues and update RMA's. Post sales and quotes follow up. Run reports as assigned.
Manage accounts and relationships within a territory with designated Regional Manager to increase sales growth and revenue. Engage daily with Regional Manager to prioritize and plan work flow, tasks and activities.
Update relevant customer, account and opportunity information through various databases. Perform customer needs analysis and recommends options based on those needs.
Support ISO quality system, quality policy and continuous improvement efforts. Understand competitive landscape and accurately communicates company differentiators and value.
Responsible for helping train new employees as assigned by supervisor. Responsible for contributing to a positive and productive work environment.
Other Duties as assigned
Skills:
1-3 years of experience
Minimum of 1 year sales experience preferred
Excellent communication skills, both written and verbal
Excellent customer service skills
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to work and multi-task in a fast paced environment
Previous customer service or technical experience preferred.
Frequently asked questions
Who is hiring for the Customer Service Representative role?
Nesco Resource is hiring for the Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Representative job located?
The Customer Service Representative role with Nesco Resource is based in Ashburn, VA, US. The role is onsite-friendly.
Is the Customer Service Representative role remote?
Yes — the Customer Service Representative position at Nesco Resource is onsite. Candidates based in US are preferred.
What does the Customer Service Representative role pay?
Nesco Resource lists the Customer Service Representative role at USD 20–24 per hour.
Is the Customer Service Representative role full-time or contract?
This is a full time position at Nesco Resource.
What experience level is the Customer Service Representative role?
The Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the Customer Service Representative role at Nesco Resource?
Apply directly on Nesco Resource's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.