Business Systems Administrator (Dynamics CRM)

PRA ·www.pra.com.au

Location Brisbane, QLD, Australia
Work type Hybrid
Type Full time
Level Mid
Source Shazamme
IT
Apply direct
  • Brisbane/hybrid
  • Permanent role
  • Great salary on offer!
We’re partnering with a large, multi-site organisation that operates complex venues and events across Queensland. They’re seeking a Business Systems Administrator to support critical operational platforms, with a strong focus on Microsoft Dynamics 365 CRM.  This is a business-facing role working across systems, data and stakeholders, with new system implementations underway.

The role
You’ll support and optimise core operational systems used for CRM, events, bookings and incident management. You’ll act as the key link between business users, vendors and technical teams, ensuring systems are reliable, fit-for-purpose and delivering value.

Key responsibilities:
  • SME for Microsoft Dynamics 365 (CRM)
  • Interrogate databases and support Power BI reporting
  • Support operational business systems and troubleshoot issues
  • Assist with implementation of new booking and incident platforms
  • Develop documentation and train users
  • Drive continuous system improvement
About you
You’re a hands-on Business Systems Specialist who can hit the ground running with Dynamics 365 and enjoys working closely with operational teams.

Essential
  • Experience supporting Microsoft Dynamics 365 CRM
  • Experience interrogating databases and support Power BI reporting
  • Background supporting multiple business applications
  • Strong troubleshooting and stakeholder skills
Nice to have
  • Experience with event, booking or incident systems
  • Experience supporting system implementations
Why apply

This is a well known organisation with a great friendly culture, and long tenure. In this role you'll own and support mission-critical systems as well as contribute to major implementation projects that are underway. This is broad, business-facing position with real impact!

Ready to apply? We'd love to hear from you. Every application is reviewed by a human - no bots, no black holes. We'll be in touch to chat further if you look like a great fit.

Frequently asked questions

Who is hiring for the Business Systems Administrator (Dynamics CRM) role?
PRA is hiring for the Business Systems Administrator (Dynamics CRM) position, a Shazamme client. Apply directly on the employer's career site.
Where is the Business Systems Administrator (Dynamics CRM) job located?
The Business Systems Administrator (Dynamics CRM) role with PRA is based in Brisbane, QLD, AU. The role is hybrid-friendly.
Is the Business Systems Administrator (Dynamics CRM) role remote?
Yes — the Business Systems Administrator (Dynamics CRM) position at PRA is hybrid. Candidates based in AU are preferred.
Is the Business Systems Administrator (Dynamics CRM) role full-time or contract?
This is a full time position at PRA.
What experience level is the Business Systems Administrator (Dynamics CRM) role?
The Business Systems Administrator (Dynamics CRM) position is aimed at mid-level candidates.
How do I apply for the Business Systems Administrator (Dynamics CRM) role at PRA?
Apply directly on PRA's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct